ISS Operations Manager

About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Department Information

Department Specific Tasks And Responsibilities

• Coordinates logistics and operational support for ISS-sponsored events, including speaker and panel coordination and event execution activities
• Supports ISS Advisory Board administration, including coordination of meetings, preparation and distribution of materials, and maintenance of board records and stakeholder contact information
• Coordinates operational support for ISS lab and student experience environments, including tracking and coordination of specialized supplies and related purchases
• Maintains ISS department communications and department-level social media presence

DEPARTMENT SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES*: Experience supporting events, advisory boards, or stakeholder engagement initiatives in a higher education environment

Experience supporting operational activities within academic, technology, or student-focused programs

Able to coordinate operational logistics for externally facing academic and industry engagement events

Able to support advisory board operations and maintain related stakeholder documentation and communications

Familiarity with operational coordination supporting specialized academic labs or student experience environments

Job Summary Oversee the department's daily operations, ensuring the implementation and compliance with Kennesaw State University's established policies and procedures. Responsible for departmental budgeting, planning, and processing improvements and special projects as needed. Manages internal operations such as calendar oversight, data tracking and reporting, and purchasing processes and budgets.

Responsibilities KEY RESPONSIBILITIES:

• Oversees daily business operations, including payment processing, travel requests, correspondence, compliance documentation, and managing office supply needs.
• Coordinates and supports meetings by preparing agendas and distributing notifications.
• Assists leadership in defining project goals, developing plans, and tracking progress.
• Identifies and recommends process improvements and efficiency enhancements.
• Reviews, recommends, and implements procedure changes ensuring compliance with policies and regulations.
• Develops and executes strategies to achieve objectives efficiently, including communication and marketing support
• Prepares financial reports and forecasts future expenses.
• Ensures compliance with fiscal rules and procedures, prepares budget amendments, reviews travel-related expenses, and manages purchasing processes.
• Supports the hiring, scheduling, and payment processing for student assistants and other department roles.
• May supervise and coordinate staff and student assistant hiring, training, and management.

Required Qualifications Educational Requirements Bachelor's degree from an accredited institution of higher education or an equivalent combination of relevant education and/or experience

Required Experience Five (5) years of related work experience

Preferred Qualifications Preferred Educational Qualifications Advanced degree from an accredited institution of higher education relevant to the job

Preferred Experience Previous experience in higher education

Proposed Salary

The budgeted salary range is $56,720 to $64,500 per year. Offers are based on relevant experience. Comprehensive benefits include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and more! Visit- https://hr.kennesaw.edu/benefits/index.php

Abilities Knowledge, Skills, & Abilities

Demonstrated ability to think strategically and actively contribute to the creation and implementation of short and long-range department goals

Able to establish and maintain effective, collaborative working relationships with key campus stakeholders

Ability to foster teamwork

Able to handle multiple tasks or projects at one time meeting assigned deadlines

KNOWLEDGE Knowledge of financial and budget processes

Skills Management and oral and written communication skills

Problem/situation analysis and conceptual thinking skills

Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills

Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)

Strong attention to detail and follow-up skills

Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18\_personnel\_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, [email protected].

Other Information

This is a supervisory position.

This position has financial responsibilities.

This position will not be required to drive.

This role is considered a position of trust.

This position requires a purchasing card (P-Card).

This position may travel 1% - 24% of the time

Background Check

• Credit Report
• Standard Enhanced
• Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening

results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap\_manual/HRAP\_Background\_Investigation\_Employment.pdf