IT Account Manager

Department: Regional Sales - South

Location: Basingstoke

Description IT Account Manager / Senior IT Account Manager

Award-winning tech scale-up | £1bn valuation | 30,000+ customers

Internal Job Level - Specialist

Proven IT and cyber security seller? Close bigger deals with customers who already trust us.

The opportunity Focus Group provides AI, IT, cyber security, telecoms and mobile to over 30,000 UK businesses. We're backed by private equity firm Hg, valued at £1bn, and have more than 1,300 colleagues in 20 offices. We keep growing, through new customers and acquisitions, so we're hiring more IT Account Managers.

You'll sell IT to businesses that already know and trust us. You qualify opportunities, shape the solution’s and close the deal.

We're open to Account Managers and to more senior sales professionals. With different salary levels and targets associated.

Sell AI. Sell with AI. We don't just talk about AI. We build it, use it and sell it.

• Products ahead of the market. Including Aila & Amy, our AI receptionist that answers and qualifies calls 24/7, and Conversational Intelligence, which turns every customer call, chat and email into insight you can act on.
• AI tools built for your success. Our in-house Copilot sales agents research your accounts and prospects before you pick up the phone, coach you on MEDDICC (a method for qualifying and managing complex deals) and review your call transcripts so you know what worked and what to try next.
• Room to keep learning. Training programmes and apprenticeship routes, alongside tools that keep getting smarter.

You'll be based in one of our South offices on a hybrid basis: Shoreham-by-Sea, Whiteley or Basingstoke. There will be the requirement to work in our head office (Shoreham-by-Sea) one day per week. If you live further away or need a different pattern, tell us at the first call and we'll talk it through.

Key Responsibilities

• Run discovery meetings and shape IT solutions around what each customer needs
• Work with IT managers, CTOs and finance directors on the same deal
• Build ROI (return on investment) business cases and close deals from £10k to £100k+
• Find new opportunities inside your existing accounts
• Agree account strategy with your pod and share its revenue targets

Skills, Knowledge & Expertise

• Proven experience selling IT and cyber security solutions
• 2+ years of consultative B2B sales with a proven record of closing
• Experience closing deals worth £10k to £100k+
• Confidence selling to several stakeholders at once
• A track record of growing accounts
• A team player who enjoys working in a pod

You're most likely working at an MSP (managed service provider), IT reseller or cyber security business now. You'll talk to IT managers and CTOs about the technology from day one.

Why join our IT sales team

• Closing, not cold prospecting. You speak with existing customers, find and qualifying opportunities and shaping solutions. Spending your time on what you do best.
• Established accounts. You build on existing customer relationships and trust in the Focus Group brand.
• Pod support. You're never on your own in a complex deal.
• Clear ownership. Your accounts, your opportunities, your commission.
• A proven structure. Our pod model is built to grow accounts and keep customers happy.

What you'll earn

• On-target earnings (OTE): £70k-£80k
• Salary: Depending on experience and target
• Car allowance: £400 a month (£4,800 pa)
• Commission on your own accounts and opportunities
• Annual incentive trips for top performers
• Socials and team events

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