IT Accounts Manager (Sales)

Working type: Hybrid working

Responsibilities:

• Proactively identify, prospect, and acquire new customers through outbound sales activities, networking, referrals, and other business development channels (Hunter, New Business )
• Approach new enterprise customers and maintain strong relationships with current customers
• Provide solutions and services, including Digital Transformation (AI, Machine Learning), ERP (SAP, Dynamics 365), Security (PDPA, SOC), Managed Services, and traditional IT infrastructure
• Understand customer business needs and provide appropriate solutions aligned with the company’s portfolio
• Negotiate pricing and commercial terms with customers
• Conduct market research to gather insights and develop account plans
• Prepare sales proposals, quotations, sales orders, agreements, and sales forecasts
• Report sales activities and performance regularly or upon request
• Manage customer contracts, including hardware, software, and service maintenance agreements

Qualifications:

• Bachelor’s or Master’s degree in Business Administration or a related field
• At least 8 years of experience in IT products or solutions (e.g., ERP, SAP, IT solutions, software)
• Experience using CRM platforms such as Salesforce to manage leads, track sales opportunities, maintain sales pipelines, and manage customer activities.
• Experience in a System Integrator (SI) company is preferred
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Good command of written and spoken English
• Strong interpersonal skills and ability to work under pressure
• Willingness to visit customer sites
• Pleasant personality