IT Admin

About Us

Gumption Solution SDN BHD believes gumption courage, resourcefulness, and initiative drives meaningful progress. We partner with clients to deliver smart, scalable solutions that blend operational excellence with a people-first mindset.

Our culture is built on trust, continuous improvement, and ownership. If you’re detail-oriented, eager to learn, and interested in building a career in financial operations, we’d love to meet you.

The Role

As an IT Admin Executive, you’ll assist in managing IT systems, troubleshooting issues, and supporting both hardware and software operations. This is an entry-level role where you’ll gain exposure to real IT operations in a dynamic startup environment.

What You’ll Do

IT Support & Operations

• Provide first-level IT support to employees for hardware, software, and network issues.
• Set up new computers, accounts, and devices for employees.
• Monitor system performance and report issues to senior IT or management.
• Assist in managing internal servers, cloud accounts, and IT tools.
• Ad hoc web development and maintenance support.

Documentation & Maintenance

• Maintain IT inventory, documentation, and user manuals.
• Track incidents, requests, and resolutions in the ticketing system.
• Help enforce IT policies and security practices.

Learning & Improvement

• Learn new systems, tools, and IT workflows.
• Suggest small improvements to processes and support efficiency.
• Support IT projects or upgrades under guidance.

What We’re Looking For

Must-haves

• Degree in IT, Computer Science, Information Systems, or related fields.
• Fresh graduates or 1–2 years of experience in IT support.
• Basic knowledge of Windows / Mac OS, Office 365, networking, and troubleshooting.
• Strong problem-solving and communication skills.
• Responsible, organised, and eager to learn.

Pay: RM3,000.00 - RM4,500.00 per hour

Work Location: In person