IT Admin

Role: IT Admin

Work location: Surat

Experience: 2–3 Years

Budget: 25k - 30k

Why This Role Matters?

The IT Admin will play an important role in maintaining the organization's IT infrastructure, ensuring system security, minimizing technical disruptions, and providing timely technical assistance to employees. You will: Ensure Smooth IT Operations by maintaining reliable systems, hardware, software, and network infrastructure. Minimize Technical Downtime by proactively identifying issues and providing timely troubleshooting and support. Strengthen IT Security by maintaining access controls, implementing security practices, and ensuring proper system management. Optimize IT Asset Management by efficiently tracking, maintaining, and allocating company hardware and software. Enhance Employee Productivity by providing timely technical assistance and ensuring employees have the necessary IT resources to perform their work efficiently.

Key Responsibilities:

1. IT Infrastructure & System Management Manage and maintain company hardware, software, laptops, desktops, printers, and other IT equipment. Ensure the smooth functioning of IT infrastructure and troubleshoot technical issues. Install, configure, and maintain operating systems, applications, and essential software. Monitor system performance and coordinate upgrades and maintenance when required.

2. Technical Support & Troubleshooting Provide first-level technical support to employees for hardware, software, network, and system-related issues. Diagnose and resolve technical problems in a timely and efficient manner. Assist employees with system setup, email configuration, access permissions, and other IT-related requirements. Coordinate with external vendors or service providers for issues requiring specialized technical assistance.

3. IT Asset & Inventory Management Maintain an updated inventory of company IT assets, including laptops, desktops, accessories, and other equipment. Manage IT asset allocation, tracking, maintenance, and recovery during employee onboarding and offboarding. Ensure proper documentation of IT assets, warranty details, repairs, and replacements. Coordinate with the HR team to ensure employees receive the required IT equipment and access on time.

4. Network & Security Management Assist in maintaining office networks, Wi-Fi connectivity, routers, switches, and other networking equipment. Monitor system security and ensure compliance with internal IT policies. Manage user accounts, access permissions, and password-related requests. Support regular data backups, antivirus updates, and basic security measures to protect company systems.

5. IT Operations & Coordination Coordinate with internal departments to understand and resolve their IT requirements. Maintain records of IT support requests, troubleshooting activities, and issue resolutions. Assist in IT procurement, vendor coordination, and maintenance activities. Support the implementation of new IT tools, systems, and processes to improve operational efficiency.

What We’re Looking For Core Skills

• Good understanding of computer hardware, software installation, and troubleshooting.
• Basic knowledge of Windows operating systems and common business applications.
• Understanding networking concepts, including LAN, Wi-Fi, routers, and connectivity troubleshooting.
• Knowledge of IT asset management, system maintenance, and technical support.
• Familiarity with user account management, access control, and basic IT security practices. Functional Strengths Strong analytical and problem-solving abilities. Good communication and interpersonal skills.
• Ability to manage multiple IT support requests and prioritize tasks.
• Proactive approach to identifying and resolving technical issues. Strong organizational skills and attention to detail.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person