IT Admin - Email Marketing support

Job Profile : IT Admin – Email Marketing Support

Function : IT / Marketing Technology

Location : Andheri east -Mumbai

Joining : 15 days to 30 days

Education : Graduation

Experience : Minimum 6 yrs

Working Days : Monday – Friday (Sat and Sun fixed off)

Shift timings : 12pm – 9pm

Introduction to Company:

Introduction to the company Since 2016, the TT LifeSciences has been committed to

delivering excellent educational events, conferences, and meetings to tightly targeted

audiences in highly regulated industries.

At that time, most of the educational forums provided for specialised industries were general and colourless. They were designed to have broad appeal to companies operating in vastly different sectors. In trying to address the needs of too many people, they actually addressed none.

TT LifeSciences set out to do things differently. We are client-centred and carefully curate a

programme designed for our clients’ needs. The result? Educational events that are tailored

to the professionals who attend and provide a space for real growth. We are proud to have grown to a global operation, with headquarters in both the UK and Asia. We serve some of the biggest healthcare names in the world, like Merit Medical, Getinge Group and Occlutech. We have hosted over 100+ interactive and informative medical device conferences, bringing together professionals in niche markets who share similar concerns and challenges to learn, inspire and innovate.

Benefits:

• Work life balance.
• Serving US/UK market
• Annual leave (20- Paid / 12- Holidays)
• 5 days working
• Growth Opportunities
• Medical insurance
• Rewards & Recognitions programs.

Job Responsibilities:

IT Administration

• Manage and maintain enterprise IT infrastructure including servers, networks, and user systems.
• Provide advanced technical support across hardware, software, and connectivity issues.
• Implement system upgrades, patches, and security protocols.
• Ensure data backup, recovery, and cybersecurity measures are robust and compliant.
• Maintain detailed documentation of IT systems, configurations, and procedures.

Email Marketing IT Support

• Support marketing teams with configuration, integration, and troubleshooting of email marketing platforms (e.g., Mailchimp, HubSpot, Salesforce Marketing Cloud).
• Manage domain authentication protocols (SPF, DKIM, DMARC) to ensure high deliverability and compliance.
• Assist in managing subscriber databases, segmentation, and automation workflows.
• Monitor campaign performance and resolve technical issues.
• Collaborate with marketing and analytics teams to ensure accurate tracking and reporting.

Candidate Specifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 6+ years of experience in IT administration, with 3+ years specifically supporting email marketing platforms.
• Strong understanding of email protocols, DNS management, and marketing automation tools.
• Proficiency in Windows/Linux systems, networking, and cloud services (e.g., Microsoft 365, Azure).
• Excellent analytical, communication, and documentation skills.

Required Certifications:

• Microsoft 365 Certified: Enterprise Administrator Expert
• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: Modern Desktop Administrator Associate

Additional certifications such as CompTIA Security+, Cisco CCNA, or Google Workspace Admin are a plus.

Preferred Skills:

• Experience with CRM systems and marketing analytics tools.
• Familiarity with HTML/CSS for email template troubleshooting.

Knowledge of cybersecurity best practices.

Ability to work cross-functionally and manage multiple priorities.

Pay: ₹1,000,000.00 - ₹1,400,000.00 per year

Work Location: In person