IT Admin (English Speaking)

Responsibilities

1. Manage IT-related contracts, including contract renewal, service agreements, and vendor documentation.
2. Coordinate with vendors and suppliers to obtain quotations, compare proposals, and prepare supporting documents for approval.
3. Manage IT budget-related processes, including budget requests, expense tracking, payment coordination, and cost reporting.
4. Coordinate vendor registration processes and maintain vendor records in accordance with company policies.
5. Manage and maintain IT asset inventories, including both tangible assets (computers, POS devices, printers, CCTV equipment, etc.) and intangible assets (software licenses, subscriptions, cloud services, and related IT resources).
6. Monitor IT asset lifecycle management, including procurement, assignment, transfer, maintenance, renewal, and disposal.
7. Prepare procurement requisitions, purchase-related documents, and coordinate with Finance, Accounting, Procurement, and other relevant departments.
8. Maintain IT documentation, records, reports, and administrative files to ensure accuracy and compliance.
9. Coordinate with internal departments and external service providers regarding IT projects, maintenance services, and operational requirements.
10. Assist in monitoring software license compliance and subscription renewals.
11. Prepare periodic reports related to IT assets, expenses, contracts, and vendor performance.
12. Support the IT Department in process improvement initiatives and administrative activities.
13. Coordinate with Store Managers, Human Resources Department, Finance Department, Accounting Department, Procurement Department, and other related parties.
14. Perform other duties as assigned by management.

Qualification

1. Basic communication skills in English or Japanese will be an advantage.
2. Open to all genders, age 22 years and above.
3. At least 1 year of experience in IT Support / Helpdesk.
4. Knowledge and hands-on experience in Computer, Network, Software, POS, Internet, and CCTV installation and support.
5. Proficient in Microsoft Word, Excel, and PowerPoint.
6. Detail-oriented with good documentation and administrative skills.
7. Strong communication skills with the ability to explain technical concepts in an easy-to-understand manner for general users.