IT Admin (Technical Writer)

Client : Mining Industry

Work Location : Pondok Indah, Jakarta

Qualifications :

• A minimum of a Bachelor’s degree in IT
• 2–3 years’ experience as an IT Administrator or Technical Writer
• Hands-on experience in producing technical documentation/ technical writing for enterprise systems such as HRIS, WMS and DMS.
• Skilled in transforming complex technical concepts into clear, structured, and accessible content.
• Adept at collaborating with cross functional teams (Developers, QA, UI/UX, PM) to ensure accuracy, consistency, and usability across technical documents.
• Passionate about delivering documentation that enhances user experience and reduces support load.
• Familiar with Notion, Jira, Draw.io, Figma, Microsoft Office, Google Docs, Canva.
• Other skills that good to have: Documentation Architecture, Content Structuring, User Guide Creation, HTML/CSS, Content Writing