IT Administration & Solution Support Engineer

Job Title: IT Administration & Solution Support Engineer

JOB DESCRIPTION

Department: IT Solution Management

Report to: Manager

Functional Relationships with:

MES + ASEAN OSA, OPA, Japan, Accounting/Finance, internal stakeholders and external partners.

POSITION PROFILE:

Based in: Yishun

The successful candidate will:

Responsible for supporting the effective operation of the IT department, with primary responsibility for IT administration, purchasing, financial coordination, budgeting, cost management and audit/compliance activities.

The role will also support IT Solution Management activities, including process improvement, digitalization, reporting, documentation and solution/project support. The position is expected to progressively take ownership of IT Administration activities while developing broader digital and IT solution capabilities.

Key Duties & Responsibilities:

• Manage and coordinate day-to-day IT administrative activities.
• Coordinate quotation, purchasing, Purchase Order (PO) and invoice processes.
• Maintain purchasing, charging, asset and administrative records.
• Coordinate cost allocation and charging across relevant sites/departments.
• Support IT budget preparation, actual charges, cost tracking and financial reporting.
• Work with Accounting/Finance and IT stakeholders on budget, expense and cost-optimization activities.
• Coordinate preparation of documentation and evidence for internal and external audits.
• Support compliance activities including QMS, KCR, RBA, TISAX, J-SOX, Security BCP and other applicable audits.
• Maintain and support review of relevant policies, records and compliance documentation.
• Identify opportunities to simplify, improve and digitalize administrative processes.
• Support reporting, data preparation and documentation activities.
• Assist with business requirements and IT project coordination where required.
• Support digital solution activities based on business priorities and available capacity.
• Participate in continuous improvement, automation and digitalization initiatives within IT Solution Management.
• Take on any other tasks or roles assigned by superior.

Ability / Competency Required:

• Diploma or Degree in Business Administration, Information Systems, Accounting/Finance, Business Analytics, IT or related discipline.
• Good organizational, coordination and administrative skills.
• Strong attention to detail and accuracy, particularly when handling financial and compliance-related information.
• Good Microsoft Excel and Microsoft Office skills.
• Good communication and stakeholder-management skills.
• Ability to manage multiple recurring activities, priorities and deadlines.
• Analytical and process-improvement mindset.
• Ability to work independently after appropriate training and knowledge transfer.
• Willingness to learn and apply new IT and digital tools.
• Knowledge or experience in purchasing, budgeting, audit/compliance, Power BI, Power Automate, ServiceNow or other digital tools will be an advantage.
• Interest in developing broader capabilities in digitalization, process improvement and IT solutions.