NLB Services

Job Title:
MAC OS Support Engineer (Jamf Pro)
Location:
Tampa, FL
Interview Process:
Face-to-face
Job Overview
We are seeking an experienced Mac Administration / macOS Support professional to manage Apple device administration, application deployment, and endpoint configuration using Jamf Pro. The ideal candidate will have strong macOS expertise, excellent communication skills, and hands-on experience managing enterprise Mac environments.
Key Responsibilities
<ul>
<li>Create and manage Jamf Pro Smart Groups, Static Groups, policies, configuration profiles, scripts, and Extension Attributes.</li>
<li>Manage PreStage Enrollments, enrollment customizations, and Self Service items.</li>
<li>Configure patch policies and reporting views.</li>
<li>Deploy and maintain applications using approved installers, licenses, and Jamf Pro deployment capabilities.</li>
<li>Support macOS administration, device configuration, and endpoint management.</li>
<li>Communicate effectively with stakeholders and provide reliable technical support.</li>
</ul>
Required Skills
<ul>
<li>Strong macOS / Mac OS administration and support experience.</li>
<li>10+ years of relevant IT experience.</li>
<li>Excellent communication skills.</li>
<li>Must be local to Tampa, FL, and available for full onsite work.</li>
<li>Must be visa-independent and available for a face-to-face interview.</li>
</ul>
Preferred Skill:
Jamf Pro / Jamf device management experience.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

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