IT Administration Executive

Job Summary

We are looking for a proactive and technically skilled IT Administrator to manage and maintain the organization's IT infrastructure. The ideal candidate will ensure smooth day-to-day IT operations, provide end-user support, maintain network and system security, and coordinate with vendors to ensure uninterrupted business operations.

Key Responsibilities

• Manage and maintain desktops, laptops, printers, biometric devices, IP phones, and other IT assets.
• Install, configure, and troubleshoot Windows operating systems, Microsoft Office, Outlook, and business applications.
• Provide Level 1 & Level 2 technical support to employees for hardware, software, and network-related issues.
• Configure and manage LAN, WAN, Wi-Fi networks, routers, switches, VPN, and internet connectivity.
• Create and manage user accounts, email IDs, access permissions, and Active Directory.
• Monitor system performance and ensure regular backups, antivirus updates, and patch management.
• Maintain IT inventory, asset tracking, software licenses, and documentation.
• Coordinate with external vendors for hardware procurement, AMC, internet services, and equipment repairs.
• Ensure compliance with IT security policies and implement cybersecurity best practices.
• Support onboarding and offboarding by configuring laptops, email accounts, software, and access rights.
• Troubleshoot CCTV, attendance systems, conferencing tools, and meeting room equipment.
• Maintain server health and coordinate cloud services (Microsoft 365/Google Workspace/Azure) where applicable.

Required Skills

• Strong knowledge of Windows Server, Windows 10/11, Microsoft 365, and Active Directory.
• Hands-on experience with networking concepts (TCP/IP, DNS, DHCP, VPN, Firewall).
• Knowledge of routers, switches, Wi-Fi access points, and network troubleshooting.
• Experience with antivirus, endpoint security, backup solutions, and IT asset management.
• Familiarity with cloud platforms such as Microsoft Azure or Google Workspace.
• Basic knowledge of virtualization (Hyper-V/VMware) is preferred.
• Excellent troubleshooting, analytical, and communication skills.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, BCA, B.Tech, or a related field.
• Certifications such as CCNA, MCSA, Microsoft Certified, ITIL, or equivalent will be an added advantage.

Preferred Experience

• 34 years of experience as an IT Administrator, System Administrator, or Desktop Support Engineer.
• Experience in a corporate office, retail, FMCG, or manufacturing environment is preferred.Role & responsibilities

Preferred candidate profile