Inkers Technology

Job Title : IT Administrator
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IT Infrastructure, Endpoint &amp; Security | Bengaluru (On-site)
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Company Description
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Inkers Technology is based in Bengaluru with offices in the USA and UAE. We specialise in designing and developing deep, large-scale AI and ML solutions for the construction industry. With a focus on AI, computer vision, and deep neural networks, we have extended our capabilities into the construction industry with our innovative AI-powered construction management solution, “Kaël” — an AI project manager that predicts delays, flags risks, automates reporting, and prevents cost overruns with real-time construction intelligence. Our hardware platform, “Observance”, uses LiDAR scanning, thermal imaging, and AI-powered analysis to deliver BIM models, deviation detection, and as-built intelligence. We are committed to pushing the boundaries of technology across diverse sectors.
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Role Description
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We are looking for a Senior IT Administrator to own day-to-day IT operations while building out a more mature infrastructure, identity, endpoint, and security backbone as Inkers scales. This role goes beyond frontline support — you will administer Microsoft 365 and endpoint/MDM environments end-to-end, strengthen identity and access management, support cloud administration across AWS/Azure, and bring structure to IT security and compliance practices. You will also mentor and support junior IT staff and act as the go-to escalation point for complex issues.
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The candidate should be willing to travel to project sites and work in the field whenever required, including supporting 3D scanning equipment and on-site IT requirements.
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This is a full-time, on-site role based in Bengaluru.
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Responsibilities
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<ul>
<li>Own Microsoft 365 administration — Exchange Online, SharePoint Online, Teams, and OneDrive — including licensing, mail flow, retention policies, and PowerShell-driven automation.</li>
<li>Lead identity and access management across Active Directory, Group Policy, and Microsoft Entra ID (Azure AD), including user provisioning/deprovisioning, security groups, MFA, and Conditional Access.</li>
<li>Administer endpoint and MDM environments (Microsoft Intune, Jamf Pro, or equivalent) across Windows, macOS, and iOS — device enrollment, compliance policies, configuration profiles, and app deployment.</li>
<li>Provide IT support to employees for hardware, software, network, email, and system-related issues, and set up/configure laptops, desktops, monitors, printers, and other equipment.</li>
<li>Install, configure, and troubleshoot Windows and Linux systems.</li>
<li>Troubleshoot LAN, Wi-Fi, VPN, switches, routers, and other network issues; support enterprise networking (e.g. Cisco Meraki) where applicable.</li>
<li>Assist with AWS/Azure cloud monitoring, administration, and cost/performance optimisation.</li>
<li>Maintain IT asset records, software licenses, and equipment inventories; maintain IT documentation, SOPs, and troubleshooting records.</li>
<li>Perform system updates, antivirus/EDR checks, backups, and other security activities; support ISO 27001-aligned security and audit practices.</li>
<li>Support CCTV, NVR, access-control systems, and other office/site IT infrastructure.</li>
<li>Coordinate with vendors for internet, hardware, software, AMC, and other IT services.</li>
<li>Own employee onboarding and offboarding, including system setup and access management.</li>
<li>Track IT issues end-to-end and ensure timely resolution; act as the Level 2/3 escalation point for the IT function.</li>
<li>Travel to project sites when required for 3D scanning, scanning equipment setup, and on-site IT support.</li>
</ul>
Qualifications
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<ul>
<li>2-3 years of experience in IT Administration, IT Support, or System Administration.</li>
<li>Degree/Diploma in Computer Science, IT, or a related field.</li>
<li>Strong knowledge of Windows and Linux systems, plus computer hardware, networking, and troubleshooting.</li>
<li>Hands-on experience with Microsoft 365 / Google Workspace administration.</li>
<li>Working knowledge of AWS/Azure or other cloud platforms.</li>
<li>Experience with MDM/endpoint management (Intune, Jamf, or similar) is a strong plus.</li>
<li>Exposure to information security practices and frameworks (e.g. ISO 27001) is a plus.</li>
<li>Good communication and problem-solving skills, with the ability to work independently and handle multiple IT requirements.</li>
<li>Willingness to travel and work at project sites when required.</li>
</ul>

IT Administrator (2-3 years exp, IT Infrastructure, Endpoint & Security)

IT Administrator (2-3 years exp, IT Infrastructure, Endpoint & Security)

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