IT Administrator - BGC

Key Responsibilities

• Take primary and proactive ownership of the Company’s overall IT environment, including devices, networks, servers, SaaS applications, business systems, security, IT assets, and internal controls.
• This role serves as the primary responsible position for all company IT management and also inside company QA desk for all IT-related matters.
• Receive, assess, prioritize, and drive IT matters through to resolution, either directly or by coordinating with vendors, specialists, local management, and Marubeni headquarters.
• Manage user accounts, access rights, IT assets, licenses, onboarding/offboarding, system documentation, backups, and IT security measures.
• Maintain and improve network, internet, Wi-Fi, NAS, DHCP, endpoint, and other office IT infrastructure.
• Support accounting systems and other business applications, including access control, license management, vendor coordination, and data protection.
• Ensure compliance with Marubeni Group policies, cybersecurity requirements, IT internal controls, and applicable Philippine data privacy requirements.
• Coordinate with Marubeni headquarters, local vendors, telecom providers, auditors, and other external parties, and prepare required reports and evidence.
• Identify IT risks and improvement opportunities proactively, recommend practical solutions, and implement actions that improve security, reliability, efficiency, and cost-effectiveness.
• Communicate clearly and effectively with employees, management, vendors, and headquarters, using a service-oriented, proactive, and ownership-driven mindset.

Required Qualifications

• Experience in IT administration, corporate IT, system administration, or a similar role.
• Basic knowledge of PCs, networks, servers, NAS, DHCP, Wi-Fi, routers, firewalls, VPN, SaaS, and business applications.
• Experience managing user accounts, access rights, IT assets, licenses, and IT documentation.
• Experience coordinating with IT vendors, ISPs, telecom providers, system vendors, or maintenance providers.
• Basic understanding of information security, access control, backup, endpoint protection, and data protection.
• Ability to work independently, identify issues, prioritize tasks, make practical judgments, and drive resolution.
• Strong communication and coordination skills with employees, management, vendors, and headquarters.
• Business-level English communication skills.
• Proactive, responsible, and ownership-driven mindset.

Preferred Qualifications

• Experience as a sole IT administrator in a small or medium-sized company.
• Experience working in the Philippines or supporting a Philippine entity.
• Knowledge of the Philippines Data Privacy Act of 2012.
• Experience managing accounting systems used in the Philippines.
• Experience supporting audits, internal controls, compliance, or cybersecurity assessments.
• Experience working with Japanese companies or group-company governance structures.