IT Administrator

Who you are

• You already have several years of professional experience in a similar field and have achieved demonstrable success
• A broad understanding of network and infrastructure systems enables you to manage and evolve complex environments
• You have solid Linux experience and are confident working with cloud environments, particularly AWS
• Experience with monitoring tools such as CloudWatch and the ability to generate meaningful system reports are part of your skill set
• Familiarity with Terraform helps you manage infrastructure efficiently as code
• Ideally, you bring experience in CI/CD, GitHub or GitHub Actions
• Your communication skills and team-oriented mindset foster collaboration with internal and external stakeholders
• A high degree of self-motivation and curiosity drives you to continuously optimise existing systems
• Fluency in German and English (C1) allows you to work seamlessly in an international environment

What the job involves

• The role sits within IT Operations, in the IT Infrastructure team, which is responsible for shopware AG’s internal IT infrastructure
• As an IT Administrator - Cloud-Infrastructure (m/f/d), you play a key role in maintaining, optimising, and evolving our infrastructure and network architecture
• Working closely with internal experts and external partners – including AWS specialists – you ensure a stable, performant, and future-ready system landscape
• With a focus on automation, efficiency, and continuous improvement, you help shape Shopware’s technical foundation and drive meaningful change
• You take responsibility for the overall monitoring and health of our infrastructure, ensuring stability, performance, and reliability
• By designing and improving our network architecture, you create the basis for a scalable and efficient infrastructure
• Together with the Security Specialist, you work on strengthening and continuously optimizing our system security
• Your focus includes the monitoring and cost optimization of our AWS environments as well as the ongoing development of our AWS architecture
• Using tools such as Terraform, CloudWatch, and monitoring systems, you ensure transparency and automation across our setup
• You help shape our AI infrastructure, from model routing to hosting AI models across cloud and self-managed environments
• You prepare reports and analyses that support decision-making with clear data insights
• In close collaboration with the Cloud Engineering and Infrastructure teams, you contribute to projects from planning to implementation
• Sharing knowledge with your colleagues is part of your daily routine and helps maintain a strong internal knowledge base

The application process

• Your personal contact for this position is Josephine Scheffler, and she is happy to answer any questions you may have!

Benefits

• Mobile Working: Whether you live just around the corner or far away - we offer you the flexibility to mobile working. We connect talents from different countries and create a diverse, international work environment.
• Mobile Working Abroad: Shopware empowers you to work temporarily from across the EEA and beyond. For more freedom, focus, and global connection.
• Sports (Urban Sports Club): Enjoy free access to Urban Sports Club (M package), including the app, on-demand workouts, and local sports facilities. Want to upgrade? You can, with a small personal contribution.
• Special Leave Days: Special life events deserve special recognition. Shopware may grand additional paid leave days for special occasions, such as weddings, moves, or volunteer work.
• Private Hardware Use: Work-life meets tech-life. You're welcome to use your Shopware hardware, whether it's your monitor, headphones, or laptop also for private purposes.
• Phone Contract/Reimbursement: Stay connected -wherever you are. We cover parts of your mobile phone costs. Depending on your country, you will either receive a monthly allowance or we will provide you with a phone plan.
• Shopware Coins: Become a true co-create of Shopware's journey. With our voluntary VSOP program, you share in our long-term success and shape the future with us.
• Educational Leave: Learning is more than a nice-to-have. We support your individual development with up to 5 additional workdays per year for recognised, job-related training.
• Learning & Development Offers: Grow with us. We offer a wide range of training opportunities, from e-learning and expert-led training to conferences.
• Career Progression Framework: With transparent career paths and clear development criteria, we support your personal journey at Shopware.
• Mentoring @ Shopware: Our mentoring and buddy programs pair you with experienced colleagues who support your personal and professional development.
• Events: From team events and BBQs to our big annual Shopware Kick-Off, our events build community and strengthen our culture.
• English for everyone: Join our free English and training to grow your skills and strengthen international collaboration.
• Employee Assistance Program: We've got your back - 24/7. In case of professional or personal challenges, you'll have access to immediate, free, and anonymous support from external experts.
• Employee Referral Bonus: If a new employee is hired based on your recommendation, you will receive a referral bonus of up to €2,500.
• 10 Year Anniversary Vacation: 10 years with Shopware? As a thank-you for your loyalty and commitment, you will receive either an additional four weeks of paid vacation or a one-time payment - the choice is yours.
• Welcome Backpack (incl. Merch & Clothes): Your journey with Shopware starts with a backpack full of surprises. Teamwear, premium merch, and your very own Cody.