IT Administrator

About the role

We are looking for an IT Administrator to support and maintain the company's IT infrastructure, systems, devices, and technology services. The successful candidate will ensure that computers, networks, software, and other IT equipment are properly maintained, secure, and operational to support day-to-day business operations.

Key responsibilities

• Install, configure, maintain, and troubleshoot computers, software, printers, network devices, and other IT equipment.
• Provide technical support to employees and resolve IT-related concerns and trouble tickets within the required turnaround time.
• Monitor and maintain the company's network, systems, and IT infrastructure.
• Assist in implementing and maintaining IT policies, procedures, and security standards.
• Assist in the administration and support of Acumatica and other company IT systems.
• Identify technology issues, system upgrades, and equipment requirements and recommend appropriate solutions.
• Maintain accurate records of company IT assets, equipment assignments, transfers, and returns.
• Coordinate with IT vendors and service providers for repairs, maintenance, licenses, domains, software, and other IT services.
• Ensure preventive maintenance and proper care of IT equipment to extend its useful life.
• Assist in ensuring compliance with data privacy and information security requirements.

About you

• Bachelor's degree in Information Technology, Computer Science, Electronics & Communications Engineering, or a related field.
• With 2–4 years of relevant IT experience.
• Strong knowledge of computer hardware, software, operating systems, and basic networking.
• Experience in troubleshooting and providing technical support to users.
• Proficient in Microsoft Office applications, particularly Outlook, Word, and Excel.
• Knowledge of IT asset and inventory management.
• Familiarity with ERP systems such as Acumatica is an advantage.
• Basic knowledge of Data Privacy and IT security practices.
• Good communication, organizational, and problem-solving skills.
• Able to manage multiple tasks, prioritize work, and meet deadlines.