It Administrator

Key Responsibilities

• Office 365 Administration: Manage user directories, software licensing, corporate emails, Microsoft Teams, and SharePoint document management spaces.
• Network Infrastructure: Configure, deploy, maintain, and troubleshoot local network hardware including managed switches, enterprise routers, and Wi-Fi access points.
• Firewall & Security Operations: Maintain enterprise-grade network firewalls, active VPN client connections, intrusion prevention rules, and endpoint compliance protocols.
• Onsite Technical Support: Provide immediate, face-to-face hardware, OS (Windows/macOS), and software technical support directly to local office employees.
• Infrastructure Upkeep: Monitor and maintain physical server rack deployments, structured ethernet/fiber cabling, and network-attached storage (NAS) backup systems.
• IT Asset Management: Handle provisioning, procurement tracking, serial asset logging, preventative maintenance, and secure hardware decommissioning.

Required Technical Skills & Qualifications

• Professional Experience: A solid **2 to 5 years** of hands-on technical experience in onsite corporate network administration and desktop environments.
• O365 Ecosystem: Extensive hands-on experience utilizing Microsoft 365 Admin Portal, Azure Active Directory / Microsoft Entra ID management.
• Networking Foundation: Clear conceptual and practical knowledge of TCP/IP parameters, DNS zones, DHCP scopes, routing domains, and VLAN setups.
• Firewall Deployment: Demonstrated history of deploying, configuring policies, and actively maintaining next-gen corporate firewalls (e.g., Fortinet, Sophos, Cisco).
• Physical Capability: Physical capacity to support server rack installations, cable routing paths, patch panel optimization, and hardware asset moves.

Core Competencies & Soft Skills

• Outstanding clarity in communicating complex technical workflows easily to non-technical operational teams.
• Strong structured problem-solving approach to isolate hardware bottlenecks and network downtime issues quickly.
• High professional reliability to handle business-critical infrastructure, local data privacy tools, and secure passwords.