IT Administrator

About A2-Ai

A2-Ai is a premier Technology and Scientific Services Provider run by leaders who put the science and patients first. Supporting all phases of drug development, we provide end-to-end technical solutions to our clients including 1) Technology Consulting, 2) Scalable Cloud Computing Platform, and 3) AI solutions. We tailor the resources needed to support client needs and guarantee industry leading high-quality standards.

Position Overview

• The IT Administrator is responsible for managing and supporting the internal IT and customer systems, infrastructure, and user access required to keep the A2Ai team secure, productive, and connected
• Manages users, access and permissions
• Procure, configure and maintain desktop and laptops (MacOS, some Windows)
• Manage procurement and renewals of software licenses, ssl certificates, and core IT services
• This position is onsite at our Ann Arbor office

Specific Responsibilities:

• Onboards/Offboards new users to IT systems
• Manages support request via ticketing systems for both internal employees and external customers
• Maintains office network and IT systems

Qualifications:

• BS or BA preferred but not required, information technologies field is a plus
• Experience in an IT-related field.
• Working knowledge of the IT concepts
• Working knowledge of Okta, m365 is a huge plus
• Active Directory/Microsoft experience is a plus
• Very organized and procedure focused.

Benefits:

• A2-Ai provides top of the industry benefits including 401(k) with company contributions, fully funded health insurance without employee premiums, employer funded HSA, and 20 days of paid time off.

Eligible for bonus considerations

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Health savings account
• Paid time off

Work Location: In person