IT Administrator

• Server Role Administration: Administer and maintain SERVER 2016 AND 2013, including file servers, Domain server and application servers.

• Assist in the deployment of application servers, ensuring proper installation and configuration.

• Assist in implementing and managing backup and recovery procedures for application server and data server.

• Provide technical support to end-users experiencing issues with applications hosted on servers

• Ensure proper integration and functionality of server roles within the domain environment.

• Active Directory Administration: Administer and maintain Active Directory services, including user account management, creating and deleting users.

• DNS and DHCP Management: Configure and manage Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP) services.

• Expert to find and resolve the technical support on-site or via remote-access system, providing prompt resolutions to hardware, software, printers (label printers and standard printer), and networking issues.

• Network Design and Firewall Management: Practice experience in the plan, design, implementation, configuration, and support of LAN/WAN,VPN, Wireless networks active components such as firewall, routers, switches, access points.

• Implement and enforce firewall policies, ensuring compliance with security standards.

• VPN Configuration and Support: Configure and support Virtual Private Networks (VPNs) for secure remote access. Site to Site VPN and Site to Customer VPN

• Domain Management: Assign in the selection and registration of domain names for website. Work with domain registrars to purchase, renew, or transfer domain registrations

• DNS Settings and SSL certificate Management: Configure and manage DNS settings to point domain names to the appropriate hosting servers. Assist in the Acquisition and installation of SSL certificates for Secure Website.

• CCTV system Support: Installation and configuration of NVR and IP cameras. Ensuring cabling and connectivity. significantly enhancing workplace security.

• Manage and Configure Video Storage System to ensure efficient storage space

• Managing Admin role in Etisalat Business (B2B Portal) Account- Handling and assigning CUG (Closed User Group)Sim cards and Internet Accounts of organization.

• Managing User Admin role in Microsoft 365 Web Portal(Add users, Assign licenses, Reset passwords for all users, Adding and managing domains)

• Administer and optimize PBX systems (Grandstream),

• Implementing IVR Setup in PBX system

• Meeting with vendors to diagnose software, networking, or hardware issues.

• Maintain meticulous records of IT assets.

• monitoring of Time Attendance Machine and Access Control System. Generating Monthly Attendance sheet by various wise.

Desired Candidate Profile

• Bachelor's degree in IT, Computer Science, Computer Engineering or related field.
• 3+ years of systems/network administration experience.
• Strong knowledge of Windows Server, Active Directory, Microsoft 365, networking, firewalls, backup, NAS, PBX and CCTV.
• Excellent troubleshooting, documentation and communication skills.