It Administrator

We are looking for an experienced IT Administrator to manage IT infrastructure, user access, asset management, and day-to-day technical support. The ideal candidate should have hands-on experience in IT asset management, identity and access management, VPN access, software troubleshooting, and IT administration.

Key Responsibilities:

• Manage and maintain IT assets, including hardware and software inventory.
• Maintain accurate records of IT assets and ensure proper asset allocation and tracking.
• Handle identity and access management activities for employees.
• Create, modify, and deactivate user accounts and access permissions as required.
• Provide IT administration and technical support to users.
• Configure and provide VPN access to authorized users.
• Troubleshoot software, hardware, connectivity, and other IT-related issues.
• Coordinate with internal teams and vendors for resolution of technical issues.
• Monitor and manage user access based on organizational policies.
• Support employee onboarding and offboarding from an IT access perspective.
• Ensure timely deactivation of access for employees leaving the organization.
• Maintain IT documentation, records, and support-related reports.
• Follow IT security policies and access control procedures.

Required Skills & Qualifications:

• 4-6 years of experience in IT Administration / IT Support.
• Hands-on experience in IT Asset Management.
• Experience with Identity and Access Management (IAM).
• Experience in user account creation, modification, access provisioning, and deactivation.
• Knowledge of VPN access and troubleshooting.
• Strong software and hardware troubleshooting skills.
• Good understanding of IT infrastructure and access management processes.
• Good communication and problem-solving skills.
• Ability to manage multiple IT support activities and prioritize tasks.