IT Administrator

I. Company Overview

Dayone is the parent company of Got It (2015) and Scan It (2023) and Dayone has joined hands with SEA’s Loyalty leader to launch a new Loyalty platform Buzz It (2024).

Established in 2015, Got It is the original, largest, and most trusted digital voucher, loyalty, and gifting solutions platform in Vietnam. Got It distributes well over one million vouchers monthly on behalf of its thousands of clients. Digitalizing gift solutions to meet diverse needs: attractive campaigns, partner gifts, agent compensation, client acquisition, promotional gifts, employee care,…

Scan It brings OCR and EKYC technology to the forefront of branding and marketing, enabling clients to promote and grow their customer base, manage their loyalty platforms, and drive sales. Scan It makes consumer shopping rewarding and fun, whilst growing customer loyalty.

Buzz It is a comprehensive loyalty platform with customization capabilities to meet diverse needs of businesses. Buzz It brings an end-to-end solutions from developing the front end, building specific loyalty programs, to integrating systems and delivering Got It gifts and Scan It campaigns.

II. What you need to do

• Manage and support IT infrastructure: Laptop, Desktop, Printer, LAN, WAN, Wireless, VOIP.
• Provide end-user support and maintain office IT equipment.
• Install, configure and maintain OS and applications (Windows, macOS, Linux).
• Administer Microsoft 365 (users, licenses, email, Teams, SharePoint).
• Monitor systems and networks; troubleshoot hardware/software issues.
• Operate and support VoIP/telephone systems.
• Manage IT assets and inventory.
• Implement and maintain IT controls in compliance with ISO 27001 and PCI DSS.
• Perform other tasks as assigned.

III. What you should have

• Bachelor’s degree in IT or related field.
• 1 year of experience in IT Admin/Helpdesk/System Support.
• Experience with network devices (switch, router, AP, Firewall).
• Experience with Microsoft 365 and basic AD/Azure AD administration.
• Knowledge of ISO 27001; PCI DSS is a plus.
• Good problem-solving skills, responsible and able to work independently.
• Positive attitude and open mindset toward AI and new technologies.

IV. What you’ll love working here

At Got It, we invest in people who grow with us - and foster a culture that values both personal and professional development.

• Opportunities to learn and grow through internal training, rotation, and career advancement.
• ESOP program – grow together and share in the company’s achievements.
• Comprehensive healthcare with Bao Viet and full statutory benefits.
• Full gross salary during probation.
• Annual salary review based on performance.