It Administrator

Job Description IT Administrator

Experience Required: 5 to 7 years in IT Administration

Key Responsibilities

1. CCTV Management (All Centres)

• Install, maintain and monitor CCTV, DVR/NVR at all centres.
• Ensure footage recording, storage and remote viewing access.
• Coordinate with CCTV vendors for setup, AMC and repairs.

2. Wi-Fi & Network (PAN India)

• Manage routers, switches and Wi-Fi at all centres.
• Coordinate with ISPs for new connections and outages.
• Keep internet uptime high with backup links.

3. In-house Server Management

• Manage servers, user access and file sharing.
• Run regular data backups and security updates.

4. CRM Support

• Manage CRM users, roles and access.
• Train staff and coordinate with CRM vendor for issues.

5. Official Email Management

• Manage official email (GoDaddy, Microsoft 365, Google Workspace).
• Create/delete email IDs, manage domain, DNS and SSL renewals.

6. Hardware & Helpdesk

• Maintain laptops, desktops, printers and biometric devices.
• Provide remote and on-site support to all centres.

7. IT Security & Data Protection

• Protect child, parent and staff data; enforce IT policies.

8. New Centre Setup & Vendors

• Set up IT (internet, CCTV, devices, email) for new centres.
• Manage IT vendors, AMCs and purchases.