IT Administrator

Job Summary:

The IT Administrator is responsible for overseeing the organization’s IT infrastructure, supporting ERP and document control processes, and managing both the Odoo and Wrench DMS systems. This role requires a blend of technical IT skills, expertise in Odoo ERP, document management, and knowledge of the Wrench DMS for asset and document control. This position ensures that both systems are effectively maintained and integrated to streamline business processes, particularly in document management and maintenance management workflows.

Key Responsibilities:

IT Administration:

• Oversee and maintain IT infrastructure, including servers, networks, hardware, and software, ensuring high availability and security.
• Perform regular system updates, backups, and cybersecurity protocols to ensure data integrity and compliance.
• Provide technical support for staff on various software applications, with a focus on troubleshooting and supporting Odoo ERP and Wrench DMS.
• Manage user access, system configurations, and overall IT helpdesk requests to ensure smooth operations.

Odoo ERP Management:

• Ensure the accurate setup of workflows, user roles, and permissions within Odoo ERP to maintain data consistency and streamline processes.
• Generate reports and analyze data from Odoo to support management in decision-making processes.

Document Control and Management with Wrench DMS:

• Manage document control processes in alignment with Wrench DMS standards, ensuring compliance with industry regulations and internal policies.
• Organize, distribute, and archive project-related documents, including engineering, operational, and compliance records.
• Set up version control for documentation, ensuring accurate updates and tracking of document changes.
• Facilitate the digitalization of paper documents and ensure they are properly categorized and accessible through Wrench DMS.

Wrench DMS Administration:

• Configure and maintain Wrench DMS, particularly for asset management, maintenance scheduling, and document control functionalities.
• Perform regular audits on data in Wrench DMS to ensure accuracy and consistency across asset records and maintenance activities.
• Support end-users with data entry, troubleshooting, and process optimizations within Wrench DMS.
• Coordinate and conduct user training on Wrench DMS, creating guidelines and resources to promote effective system usage.

Collaboration and Process Optimization:

• Work closely with department managers to align IT, Odoo, and Wrench DMS functionalities with departmental needs and business objectives.
• Facilitate integration and data flow between Odoo ERP and Wrench DMS, where applicable, to enhance operational efficiency.
• Identify and implement process improvements in IT, document management, and ERP functions to ensure the seamless flow of information.

Continuous Improvement and Documentation:

• Continuously monitor and suggest enhancements for IT, Odoo, and Wrench DMS to improve system efficiency and data reliability.
• Document IT processes, including troubleshooting steps, system configurations, and user guidelines.
• Develop and maintain technical documentation for training and support purposes.

Required Skills and Qualifications:

• Proven experience as an IT Administrator or similar role, with a focus on ERP and document management.
• Hands-on experience with Odoo ERP, including configuration and customization.
• Experience with Wrench DMS or similar digital maintenance/document control systems.
• Strong understanding of document control standards, compliance practices, and version control.
• Proficiency in system troubleshooting, user support, and process documentation.
• Excellent communication skills and the ability to train non-technical users effectively.

Preferred Qualifications:

• Degree in Information Technology, Computer Science, or a related field.
• Experience in sectors such as oil, gas, manufacturing, or engineering is advantageous.

Job Types: Full-time, Permanent

Pay: AED6,000.00 - AED8,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• ERP Odoo : 2 years (Preferred)

Location:

• Dubai (Preferred)

Work Location: In person