IT Administrator

No recruiters, please.

Position Summary

The IT Administrator maintains, secures, and improves the company's multi-site technology environment. The role supports network and server infrastructure, Microsoft 365, Microsoft Azure, cybersecurity, endpoints, ERP and warehouse technologies, and approved AI solutions. The position works with office, manufacturing, warehouse, and remote teams to reduce downtime, protect company information, and improve operational efficiency.

Essential Responsibilities

• Infrastructure, Cloud & Microsoft 365
• Administer Windows Server, Active Directory, Group Policy, DNS, DHCP, file services, virtualization, backup, and disaster recovery.
• Actively administer Microsoft Azure, including virtual machines, storage, networking, backup, Microsoft Entra ID, security controls, and hybrid connectivity.
• Administer Exchange Online, Teams, SharePoint, OneDrive, Intune, Microsoft Defender, licensing, user provisioning, conditional access, and device policies.
• Monitor system health, capacity, availability, patching, and performance; maintain diagrams, inventories, standards, and procedures.

Multi-Site Networking & Operations

• Support LAN, WAN, VLAN, VPN, secure wireless, firewall, switch, router, internet, and SD-WAN services across all facilities.
• Coordinate with internet, telecom, hardware, software, and managed-service vendors; troubleshoot outages and recurring connectivity issues.
• Plan deployments and maintenance to minimize disruption to production, warehousing, fulfillment, and shipping operations.

Manufacturing & Distribution Technology

• Support ERP, inventory, warehouse management, shipping, logistics, EDI, and related business applications.
• Maintain barcode scanners, mobile warehouse devices, label printers, industrial workstations, terminals, and other operational endpoints.
• Partner with operations to solve recurring issues, improve workflows, and maintain reliable integrations with customers, vendors, and carriers.

Cybersecurity & Risk Management

• Maintain MFA, endpoint detection and response, email security, vulnerability and patch management, access controls, backups, and security monitoring.
• Investigate alerts and assist with incident containment, recovery, documentation, security assessments, access reviews, and remediation.
• Apply least privilege, Zero Trust, NIST Cybersecurity Framework, and CIS Controls principles appropriate to a multi-site organization.

AI & Emerging Technology

• Maintain an understanding of the AI and generative AI landscape, including Microsoft Copilot and evolving business use cases.
• Evaluate approved AI and automation opportunities for manufacturing, warehousing, procurement, analytics, customer service, cybersecurity, and administration.
• Support responsible AI governance with attention to security, privacy, data handling, accuracy, compliance, and acceptable-use requirements.

User Support & Service Delivery

• Provide Tier II and Tier III support for hardware, software, identity, network, printing, scanning, mobile, and application issues.
• Create user guidance, deliver practical training, and participate in planned after-hours maintenance and urgent operational support.

Required QualificationsEducation & Experience

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Information Systems, or a related field preferred; equivalent education, certifications, and experience considered.
• Five or more years of progressively responsible IT administration experience, including hands-on Microsoft Azure and Microsoft 365 administration.
• Experience supporting Windows Server, networks, virtualization, endpoints, backup, security, and business-critical systems.
• Experience supporting multiple locations; manufacturing, warehouse, distribution, supply chain, or logistics experience strongly preferred.

Required Technical Capabilities

• Windows Server, Active Directory, Group Policy, DNS, DHCP, PowerShell, Microsoft Azure, Microsoft Entra ID, Microsoft 365, Intune, and Microsoft Defender.
• TCP/IP, VLANs, VPNs, secure wireless, firewalls, multi-site connectivity, VMware or Hyper-V, monitoring, patching, backup, and recovery.
• Strong troubleshooting, root-cause analysis, documentation, change management, communication, prioritization, and vendor coordination skills.

Preferred Experience

• ERP and business application support; WMS, inventory, shipping, carrier, or EDI platforms.
• SQL Server, Microsoft Power Platform, workflow automation, industrial printing, barcoding, scanning, and mobile warehouse technologies.
• Microsoft Copilot administration, AI-enabled process improvement, and responsible AI governance.

Knowledge ExpectationsCybersecurity

• Current threats, phishing, social engineering, ransomware, endpoint protection, vulnerability management, secure configuration, and incident response.
• Identity and Access Management, least privilege, conditional access, Zero Trust, NIST Cybersecurity Framework, CIS Controls, data protection, and security awareness.
• Artificial Intelligence
• Current AI and generative AI capabilities, limitations, business applications, and Microsoft Copilot.
• AI-related privacy, security, data governance, accuracy, responsible use, and risk considerations.

Preferred Certifications

• Microsoft
• Cybersecurity
• Infrastructure
• Azure Administrator Associate (AZ-104)
• Microsoft 365 Administrator ExpertAzure Solutions Architect Expert
• CompTIA Security+

CISSP or CISMMicrosoft Cybersecurity Architect

• CompTIA Network+

Cisco CCNAVMware VCPKey Success Factors

• Comfortable working in office, server-room, manufacturing, and warehouse environments.
• Balances responsive support with infrastructure planning, security, documentation, and continuous improvement.
• Communicates effectively with executives, managers, operations personnel, vendors, and technical resources.
• Demonstrates ownership, sound judgment, a security-first mindset, and disciplined follow-through during business-critical incidents.

Physical & Availability Requirements

• Ability to travel between company facilities and work in office, warehouse, and manufacturing environments while following site safety requirements.

Ability to occasionally install, move, or service IT equipment weighing up to 50 pounds.

• Availability for scheduled after-hours maintenance and urgent operational support when required.

Job Type: Full-time

Pay: $90,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Will you now or in the future require employment visa sponsorship (e.g., H-1B, O-1, etc.)?
• Did a employee from Suncor Stainless refer you to this job? If so, please supply their first and last name.
• Have you ever worked for Suncor? Are you a current employee?
• Local candidates only - Where do you currently live?

*
Please list all certifications you currently have.

• This position is 100% in-house. Is this what you are looking for?

Education:

• Bachelor's (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person