IT and Admin Executive

Soft Nation Technologies is hiring for IT and Admin Executive to join the team

Location: Gulshan-e-Iqbal, Karachi
Timings: 12pm-9pm

About the Role

We are looking for an organized, tech-savvy IT & Admin Executive to keep our office running smoothly. You will be the first point of contact for IT support and handle day-to-day administrative operations, so every team member can focus on their work without disruptions.

Key Responsibilities

IT Support & Systems

• Provide first-level technical support for hardware, software, network, and email issues
• Set up, configure, and maintain laptops, desktops, printers, and other devices
• Manage user accounts, access permissions, and onboarding/offboarding IT setup
• Monitor internet connectivity, Wi-Fi, CCTV, biometric/attendance systems, and servers
• Maintain an up-to-date IT asset inventory and track device allocation
• Ensure regular data backups, antivirus updates, and basic cybersecurity practices
• Coordinate with vendors and ISPs for repairs, renewals, and escalations

Administration

• Manage office supplies, stationery, pantry, and maintenance requirements
• Coordinate with vendors, landlords, and service providers (utilities, cleaning, security, couriers)
• Handle procurement: obtain quotations, raise purchase requests, and track deliveries
• Maintain records of invoices, contracts, licenses, and subscriptions, and flag renewals in advance
• Organise office logistics, including meeting rooms, events, and visitor management
• Support HR with new joiner workstations, ID cards, and exit clearance of company assets
• Keep the office safe, clean, and well-organized

Reporting & Compliance

• Prepare monthly IT and admin expense reports
• Log and track IT/admin tickets and resolve them within agreed timelines
• Follow and help enforce company IT and office policies

Requirements

Education: Bachelor’s degree in IT, Computer Science, Business Administration, or a related field

Experience: 3–4 years in an IT support, system administration, or office administration role (software house experience preferred)

Skills:

• Good knowledge of Windows/macOS, MS Office, Google Workspace, and basic networking (LAN/Wi-Fi, routers, switches)
• Troubleshooting skills for hardware and software
• Familiarity with email, user management, and remote support tools
• Strong organizing, multitasking, and time management
• Clear communication in English and Urdu
• Honest, responsible, and able to handle confidential information

Pay: Rs60,000.00 - Rs80,000.00 per month

Application Question(s):

• Do you have experience in both IT and Admin?
• When can you join?

Work Location: In person