IT & Audio-Visual Technician

IT & Audio-Visual Technician

Job Responsibilities

1. Maintain and troubleshoot company network infrastructure, including LAN, network sharing, structured cabling and connectivity.
2. Install, maintain and troubleshoot CCTV surveillance systems and related equipment.
3. Perform routine maintenance and troubleshooting of servers, including file servers, data servers and telephone recording servers.
4. Install, configure, upgrade and maintain computer hardware, software and Windows operating systems.
5. Install and maintain office printers, thermal printers and POS/receipt printers.
6. Maintain the company's telephone system, including user access and permission management.
7. Use professional testing equipment to inspect, calibrate and troubleshoot audio equipment.
8. Assist in tuning and optimising audio system settings and sound performance.
9. Configure and troubleshoot professional audio systems in karaoke/private rooms, including system architecture, equipment fault diagnosis and audio tuning.
10. Use professional lighting software to configure, programme and optimise lighting effects for karaoke/private rooms.
11. Provide on-site technical support for IT, network, audio and lighting systems across company outlets when required.
12. Perform other technical duties and projects as assigned by the supervisor.

Job Requirements

1. Diploma, Higher Nitec, Nitec or relevant technical qualification in IT, Electronics, Networking, Audio-Visual Technology or a related field.
2. At least 1 year of relevant working experience in IT support, networking, electronics, audio-visual systems or a related technical field.
3. Good knowledge of computer networking, LAN, network troubleshooting and structured cabling.
4. Proficient in installing, configuring and troubleshooting Windows operating systems.
5. Proficient in computer hardware and software installation, maintenance and troubleshooting.
6. Familiar with the maintenance and troubleshooting of office printers, thermal printers and POS/receipt printers.
7. Experience in using electronic testing and measurement equipment.
8. Experience in professional audio systems, sound engineering, karaoke systems or entertainment technology will be an advantage.
9. Experience with professional lighting systems and lighting control software will be an advantage.
10. Strong troubleshooting, problem-solving and analytical skills.
11. Responsible, proactive, willing to learn and able to work independently as well as in a team.
12. Good communication and interpersonal skills.
13. Able to provide on-site technical support and travel between company outlets when required.
14. Applicants will be assessed based on relevant qualifications, skills, experience and ability to perform the job.

Working Conditions

• The role may require on-site support at different company outlets.
• May be required to work outside normal office hours when necessary for urgent technical issues, system maintenance or scheduled installations.
• Candidates should be physically able to handle and install IT, audio-visual and related technical equipment safely.

IT及音响灯光技术员

IT & Audio-Visual Technician

工作职责

1. 负责公司网络基础设施的维护及故障排查，包括局域网（LAN）、网络共享、网络布线及网络连接。
2. 负责 CCTV 监控系统及相关设备的安装、维护和故障排查。
3. 负责文件服务器、数据服务器、电话录音服务器等服务器的日常维护及故障处理。
4. 负责电脑软硬件及 Windows 操作系统的安装、配置、升级和维护。
5. 负责办公室打印机、热敏打印机及 POS/小票打印机的安装、维护和故障排查。
6. 负责公司电话系统的日常维护，包括用户权限及使用权限的管理。
7. 使用专业测试仪器对音响设备进行检测、测试、调校及故障排查。
8. 协助进行音响系统调音及参数优化，以确保良好的音质和音响效果。
9. 负责 KTV/包厢专业音响系统的安装、配置及故障排查，包括系统架构、设备故障分析及专业调音。
10. 使用专业灯光软件对 KTV/包厢灯光系统进行编程、调试及灯光效果优化。
11. 根据公司需要，为各门店提供 IT、网络、音响及灯光系统的现场技术支持。
12. 协助进行系统安装、升级、维修、设备调试及其他技术项目。
13. 完成上级主管安排的其他相关技术工作。

任职要求

1. 具备 Diploma、Higher Nitec、Nitec 或 IT、电子、网络、音响灯光、影音技术等相关专业学历或技术资格。
2. 具备至少 1年相关工作经验，有 IT 支持、网络、电子、音响灯光或相关技术工作经验者优先。
3. 熟悉电脑网络、LAN、网络故障排查及综合布线。
4. 熟练掌握 Windows 操作系统的安装、配置及故障排查。
5. 熟悉电脑软硬件的安装、维护、升级及常见故障处理。
6. 熟悉办公室打印机、热敏打印机及 POS/小票打印机的安装和日常维护。
7. 具备使用电子测试及测量仪器的相关经验。
8. 具备专业音响、音响工程、KTV音响系统或娱乐行业技术经验者优先。
9. 具备专业灯光系统及灯光控制软件经验者优先。
10. 具备良好的故障分析、解决问题及技术排查能力。
11. 工作认真负责、积极主动，并具有良好的学习能力。
12. 能够独立工作，同时具备良好的团队合作精神。
13. 具备良好的沟通能力及人际交往能力。
14. 能够根据公司业务需要前往不同门店提供现场技术支持。
15. 公司将根据候选人的相关学历、技能、工作经验及实际工作能力进行综合评估。

工作条件

• 工作地点可能根据公司营运需要安排在不同门店。
• 如遇紧急技术故障、系统维护或设备安装，可能需要配合非正常办公时间进行技术支援。
• 工作过程中可能需要搬运、安装、调试 IT、音响、灯光及其他技术设备，并须按照公司及工作场所安全要求进行操作。

Interview Location: Singapore Office – Funan

107 North Bridge Road, #04-01 (Lobby A Lift)

Singapore 179105

Working Location: 26 CHINA STREET, #02-02 FAR EAST SQUARE, Singapore 049568