IT & Data Analyst

Avanti’s Ristorante is looking for an IT & Data Analyst to help keep our restaurants running smoothly and use our data to make better business decisions.

This is a hands-on position that combines IT support, Toast POS, data analysis, and restaurant operations. One day you may be troubleshooting a Toast issue or helping with a computer or network problem; the next, you may be analyzing labor costs, menu performance, or sales trends.

We're looking for someone who enjoys solving problems, working with technology, and figuring out what the numbers are telling us.

Why Work Here?

This isn't a typical IT job where you'll sit behind a computer all day, and it isn't a traditional data analyst position either.

You'll have the opportunity to work directly with our restaurants and leadership and see the impact of your work in real time. You'll have a hand in solving technology problems, improving our systems, analyzing the business, and helping our restaurants operate more efficiently.

If you like technology, numbers, problem-solving, and having a real impact on how a business operates, this could be a great fit.

What we offer:

• Competitive salary ($70,000 – $80,000) plus a discretionary bonus.
• Employer-paid life insurance, disability coverage and dental/vision for employee.
• 50% contribution towards medical insurance premiums
• Free meals when working.

What You'll Do

• Provide day-to-day IT support for our restaurant locations.
• Troubleshoot computers, printers, POS equipment, internet/network issues, cameras, and other technology.
• Support and maintain our Toast POS system, including troubleshooting, menu changes, user access, reporting, and system configuration.
• Work with technology vendors when issues require additional support.
• Analyze sales, labor, menu, and operational data.
• Build reports that help managers and leadership understand restaurant performance.
• Analyze menu item sales, pricing, food cost, and profitability.
• Analyze labor costs, staffing levels, overtime, and sales per labor hour.
• Identify trends, inefficiencies, and unusual changes in the data.
• Compare performance between locations, shifts, days, and time periods.
• Help leadership understand why something is happening, not just what happened.
• Look for opportunities to improve efficiency and reduce costs.
• Assist with technology projects, equipment installation, cameras, wiring, and other IT needs as necessary.

What We're Looking For

We're looking for someone who is:

• A problem solver who enjoys figuring things out.
• Comfortable working with both technology and numbers.
• Experienced with Toast POS or another restaurant POS system.
• Strong in Microsoft Excel and comfortable working with data.
• Able to look at a spreadsheet and recognize trends, problems, and opportunities.
• Comfortable troubleshooting technology and helping non-technical employees.
• Able to explain technical or analytical information in a way that makes sense to restaurant managers.
• Organized, detail-oriented, and able to manage multiple priorities.
• Comfortable working independently and taking ownership of problems.

Preferred Experience

• Toast POS administration or support
• Restaurant operations
• Data analysis or business reporting
• Microsoft Power BI, Tableau, or similar Business Intelligence (BI) tools
• SQL or database experience
• Networking, POS hardware, cameras, or other IT support
• Labor, food cost, menu, or restaurant financial analysis

A degree is not required if you have the skills and experience to do the job.

Why Work Here?

This isn't a typical IT job where you'll sit behind a computer all day, and it isn't a traditional data analyst position either.

You'll have the opportunity to work directly with our restaurants and leadership and see the impact of your work in real time. You'll have a hand in solving technology problems, improving our systems, analyzing the business, and helping our restaurants operate more efficiently.

If you like technology, numbers, problem-solving, and having a real impact on how a business operates, this could be a great fit.

The Right Person for This Job

You don't need to know everything on day one. We're more interested in someone who is curious, analytical, resourceful, and willing to figure things out.

If you're the type of person who sees a problem and immediately wants to know "Why is this happening, and how can we fix it?" we'd like to hear from you.