IT & ERP Officer – Implementation, Migration & IT Support

Elegant Qubes Group is seeking a hands-on and technically capable IT & ERP Officer to manage our day-to-day IT requirements while taking an active role in the implementation, migration, administration, and improvement of the company’s ERP systems.

This is not purely an IT support position. We are looking for someone with practical ERP knowledge who can understand business processes, manage data migration, coordinate system implementation, troubleshoot issues, and support users across different departments.

The successful candidate will work closely with Management, Finance, Procurement, Warehouse, Sales, HR, Projects, and Operations.

Key Responsibilities

• Manage the company's day-to-day IT systems, hardware, software, network, printers, email accounts, user access, and technical support requirements.
• Take an active role in ERP implementation, configuration, migration, testing, and go-live.
• Migrate company data from existing systems, Excel files, spreadsheets, or legacy databases into the ERP.
• Perform data cleaning, mapping, validation, importing, reconciliation, and verification before and after migration.
• Manage ERP master data including customers, suppliers, products/SKUs, inventory, pricing, users, and other operational information.
• Assist with ERP modules covering Finance, Procurement, Inventory, Warehouse, Sales, Marketing, Projects, HR, and Operations.
• Configure users, permissions, approval workflows, departments, and system access.
• Coordinate with ERP vendors and implementation partners to resolve technical or functional issues.
• Conduct testing and User Acceptance Testing (UAT) before implementation and system changes.
• Support ERP go-live and resolve post-migration issues.
• Train employees on correct ERP usage and prepare SOPs/user guides where required.
• Develop and maintain reports, dashboards, system records, and management information.
• Troubleshoot computers, laptops, printers, networks, software, emails, shared drives, and other IT equipment.
• Maintain IT asset registers, software licenses, system access records, and equipment documentation.
• Manage backups, cybersecurity basics, antivirus, access controls, and data protection procedures.
• Identify opportunities to automate manual processes and improve workflows through ERP and other technology solutions.
• Coordinate system integrations and APIs where applicable.
• Maintain proper documentation of ERP configurations, migration activities, IT infrastructure, and system procedures.

Requirements

• Bachelor's Degree or Diploma in IT, Computer Science, Information Systems, ERP, or a related discipline.
• Minimum 3 years of relevant IT and/or ERP experience.
• Proven hands-on experience with ERP implementation, migration, administration, or configuration.
• Experience migrating data from Excel, legacy systems, or another ERP platform.
• Experience with Zoho, Odoo, SAP Business One, Microsoft Dynamics, Oracle NetSuite, or similar ERP systems is an advantage.
• Understanding of Finance, Procurement, Inventory, Warehouse, Sales, and operational workflows.
• Strong Microsoft Excel skills, particularly for data cleaning, mapping, and reconciliation.
• SQL, APIs, integrations, reporting tools, or automation knowledge is an advantage.
• Good knowledge of Windows, networking, hardware, software, printers, and general IT troubleshooting.
• Strong analytical and problem-solving ability.
• Able to communicate technical information clearly to non-technical employees.
• Able to work independently and take ownership of IT and ERP-related requirements.
• Must be available to join immediately.

Preferred Candidate

We are particularly interested in candidates who have personally participated in an ERP migration rather than only using an ERP system as an end user. The candidate should be comfortable taking responsibility for both the technical IT environment and ERP-related requirements.

Immediate joiners currently available in the UAE will be prioritized.

Application Question(s):

• How many years of professional IT and ERP experience do you have?
• Which ERP systems have you worked with?

Please specify whether you were involved as an end user, administrator, implementer, or migration specialist.

• Have you personally handled an ERP system migration?

• Which ERP modules have you worked with?

• Are you comfortable handling both ERP responsibilities and day-to-day IT support, including computers, networks, printers, user accounts, emails, and troubleshooting?

• Are you currently based in the UAE and available to join immediately?

• What is your current UAE visa status?

• What is your expected monthly salary in AED?

License/Certification:

• UAE Driving License (Preferred)

Work Location: In person