IT & SAP Manager

General Qualifications

• Bachelor’s degree in Engineering or a related field,
• Preferably at least 10 years of experience in SAP MM and PP modules, either as a consultant or in a module support role; experience in SAP SD and QM modules is preferred,
• Strong technical competence in managing the integration between SAP processes and the company’s IT infrastructure,
• Basic knowledge of ABAP and experience in application/report development,
• Knowledge of Microsoft Windows Server, Active Directory, Microsoft 365, networking, virtualization, storage, backup, and fundamental cybersecurity technologies,
• Knowledge of web or Windows-based application development using programming languages such as C# and SQL is preferred,
• Experience in managing IT infrastructure, SAP/ERP systems, and information security processes,
• Good command of English,
• Advanced proficiency in MS Office applications,
• Strong team management, leadership, problem-solving, and communication skills,
• Strong analytical thinking and results-oriented approach,
• Residing in Ankara or willing to relocate.

Job Description

• Ensure the secure, uninterrupted, high-performance, and sustainable operation of the company’s SAP/ERP systems and IT infrastructure,
• Manage documentation, authorization, role management, and coordination activities related to the functional and technical operation of SAP systems,
• Coordinate internal teams, consultants, and external service providers regarding SAP development, integration, and technical requirements,
• Analyze areas for system improvement, evaluate business requirements, and develop appropriate solution alternatives,
• Ensure the prioritization and effective resolution of user requests, system issues, and critical IT/SAP incidents,
• Ensure the uninterrupted operation of IT infrastructure across factories and production sites; manage rapid response and escalation processes for IT issues that may impact production,
• Monitor the capacity, performance, availability, and security of IT infrastructure; proactively identify potential risks and take the necessary actions,
• Manage requirements analysis, solution evaluation, technical specifications, supplier evaluation, testing, implementation, and operational handover processes for new IT/SAP systems and technology investments,
• Ensure that technical documentation, procedures, system architectures, and operational records related to IT and SAP systems are maintained and kept up to date,
• Ensure the implementation and sustainability of technical and operational controls related to the IT function within the scope of ISO 27001 and KVKK,
• Ensure that IT and SAP services are aligned with the company’s business objectives and production processes.