IT & Systems Administrator

Job summary

This role is responsible for overseeing daily system administration, network management, security operations, and enterprise Microsoft environments. You will ensure smooth IT operations across the organization, manage critical infrastructure, and provide leadership to the helpdesk team.

Min Qualification: Degree Experience Level: Mid level Experience Length: 4 years Language Requirement: English Work Type: Full Time Working Hours: 8 to 5 Applicant Location: Nigeria

Job descriptions & requirements

Responsibilities:

Helpdesk Leadership & Support:

• Lead and supervise the helpdesk team to ensure timely resolution of IT issues.
• Oversee daily support operations, ticket management, and escalation processes.
• Prepare and update daily and weekly IT support reports.
• Maintain a proactive checklist for system health, updates, and incident tracking.

Systems & Network Administration:

• Manage and maintain servers, networks, and enterprise IT infrastructure.
• Oversee configuration, monitoring, and troubleshooting of network systems.
• Administer and optimize SCADA systems used across filling stations.

Microsoft Cloud & Security Management:

• Manage Microsoft Intune, Entra ID (Azure AD), and Azure cloud services.
• Oversee Microsoft 365 and O365 license management, provisioning, and compliance.
• Administer and maintain Microsoft SharePoint environments.
• Implement and monitor security policies, identity management, and access controls.

Firewall & Security Operations:

• Manage Meraki firewall configurations, security rules, and network protection.
• Monitor security alerts, vulnerabilities, and compliance requirements.
• Support cybersecurity best practices across the organization.

Requirements:

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• Minimum 4 years of experience in Systems Administration and IT Infrastructure Management.
• Hands-on experience managing enterprise Microsoft 365 environments and security solutions.
• Knowledge of SCADA systems and operational technology environments (advantage).
• Microsoft Certifications such as MS-102, MD-102, AZ-104, SC-300 are an added advantage.
• Strong understanding of network administration, cloud technologies, and IT security.
• Excellent troubleshooting and problem-solving abilities.
• Strong leadership and team management skills.
• Proficiency in Microsoft Intune, Azure, Entra ID, and SharePoint.
• Solid understanding of Meraki firewalls and network security.
• Ability to work in a fast-paced environment with a Monday–Saturday schedule.
• Strong communication, documentation, and reporting skills.