IT & Website Support Specialist (MSP / Managed Services)

Hiring an experienced IT & Website Support Specialist for a public sector managed services engagement with the Asbury Park Housing Authority. The consultant will provide end-to-end IT infrastructure support, cybersecurity monitoring, Help Desk services, Microsoft Windows administration, and WordPress website maintenance for the Authority’s network and business systems.

Employment Details

Employment Type:

Contract (1099/C2C)

Location:

Asbury Park, NJ (Hybrid)

Support Hours:

Mon-Fri + Emergency Support

Duration:

12 Months

Key Responsibilities

• Manage Windows servers, workstations, tablets, printers, and network infrastructure.

• Monitor firewalls, antivirus, ransomware protection, and cybersecurity threats 24/7.

• Perform server backups, disaster recovery, and cloud/off-site backup management.

• Provide remote Help Desk and on-site technical support (minimum 4 hours/week).

• Configure Microsoft users, mailboxes, patch management, and hardware installations.

• Maintain and update the organization’s WordPress website, plugins, SSL, hosting, and responsive web pages.

• Conduct security audits, vulnerability assessments, and IT documentation.

• Deliver staff training, user guides, and ongoing technical assistance.

  2026-ITB-IT-Website-Support-Services.pdf

Required Qualifications

• 5+ years of experience in IT infrastructure or Managed IT Services.
• Strong knowledge of Windows Server, Active Directory, Microsoft 365, networking, and firewalls.
• Experience with cybersecurity, backup & disaster recovery solutions.
• Hands-on experience supporting WordPress websites and web hosting.
• Excellent troubleshooting and customer support skills.
• Ability to provide both remote and on-site technical support.