ALTROCKS TECH PTE. LTD.
IT Application Support Engineer
Skills
7 days ago
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Important information
Contract type:
Permanent
Location:
Singapore
Work mode:
Onsite
Published on:
14 October 2026
What they need
Handle incoming support cases and track using incident tracking software
Follow up on support tickets proactively till closure within the defined SLA
Provide level 2 application support to service desk using email and phone
Create test cases for bug fixes and/or system enhancements
Liaise with developers and end users during the testing process to ensure all test cases passed
At least 1 year experience as a software tester or as applications technical support.
Perform any other administration and operational work as required by supervisor
Requirements:
Diploma or Degree holder of an IT related course
Good computer skills, including use of Microsoft Office and Microsoft Excel
Have a passion for troubleshooting to provide solution to the users
Possesses MS Dynamics CRM knowledge is an added advantage
ALTROCKS TECH PTE. LTD.
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