Ben Edictio Corp
IT Architect | Cloud & AI Chatbot
Skills
1 month ago
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Important information
Contract type:
Permanent
Salary:
₱1,200,000 – ₱1,776,000 / year
Location:
Taguig, Metro Manila, Philippines
Work mode:
Onsite
Published on:
22 September 2026
What they need
About the role
Contact Center Architect role based full onsite in BGC Taguig with any shift assigned.
Key responsibilities
- Design and implement Conversational AI, IVR, and chatbot solutions
- Lead technical design discussions and deliver high-quality, scalable solutions
- Work with cloud platforms (AWS, Azure, GCP) and cloud-native application architecture
- Design and integrate APIs following best practices
- Collaborate with cross-functional teams
About you
- Bachelor's Degree in IT
- At least 8 years of working experience in BPO/Shared Services
- Proven experience in designing and implementing Conversational AI, IVR, and chatbot solutions
- Strong expertise in cloud platforms (AWS, Azure, GCP) and cloud-native application architecture
- Hands-on experience with API design and integration best practices
- Excellent collaboration and communication skills
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