IT Area Coordinator

About us

When you work with us you'll find that we deliver results; without compromising on respect. We value each other's differences while recognising individual strength.

We are the world's leading contract logistics company. We create competitive advantages for our customers through customised warehousing and transportation services. We combine our global scale with local knowledge and sector experience.

At DHL Supply Chain (DSC) Australia there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you'll have the tools and training you need to grow and succeed.

DHL Supply Chain Australia is a Great Place To Work certified.

As an IT Area Coordinator at DHL, you'll overcome daily logistical challenges to ensure the IT requirements run smoothly. In a fast-paced environment, where every day is different, you'll have the autonomy to make decisions and be able to continually grown professionally.

In this job you will:

• As a trusted provider of second tier technical support, internal customers will rely on you to resolve a variety of service requests in the most efficient and enduring manner.
• Drawing on your broad technical knowledge you will quickly assess and respond to issues, ensuring minimal disruption to business activity.
• With a solid customer orientation, you will be comfortable working face to face with customers, providing advice, support and assistance to end users at a number of levels within the organisation.
• You will be responsible for matters related to printer set up, operating systems, applications, customer relocations, networks, coordination of repairs via multiple vendors etc.
• You will work as part of the VIC IT team supporting local and remote users

You have the following qualities & Qualifications

• Broad technical support experience in a Windows environment
• Practical understanding of networking technologies and systems
• Strong understanding of applications.
• Successful development of relationships with key internal stakeholders
• Relevant qualifications such as MCE, MCSE or tertiary IT education.

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills, and experience.
Please be aware that DHL Group will never ask for payment for interviews, certifications, or any part of the hiring process.