It Asset Coordinator

Asset Management

• Maintain accurate records of IT assets including laptops, desktops, monitors, mobile devices, peripherals, and software licenses.
• Track asset lifecycle activities such as procurement, allocation, transfer, repair, replacement, and disposal.
• Ensure all asset movements are recorded in the Asset Management System.
• Perform regular inventory audits and physical asset verification.

Inventory Control

• Monitor stock levels and maintain optimum inventory availability.
• Coordinate receipt, tagging, labelling, and storage of IT assets.
• Reconcile inventory records and identify discrepancies.
• Prepare inventory and asset utilization reports.

Asset Allocation & Recovery

• Coordinate asset issuance and collection during employee onboarding, transfers, and offboarding.
• Ensure timely recovery of assets from exiting employees.
• Update asset ownership and allocation records accurately.

Documentation & Compliance

• Maintain asset-related documentation, audit records, and reports.
• Ensure compliance with company asset management policies and audit requirements.
• Support internal and external asset audits.

Stakeholder Coordination

• Coordinate with Procurement, IT Support, HR, and vendors for asset-related activities.
• Raise and track purchase requests for new assets.
• Escalate issues related to asset shortages, damages, or discrepancies.

Service Management

• Handle asset-related service requests and queries within defined SLAs.
• Support ticket management through ITSM tools such as ServiceNow, Remedy, or Jira Service Management.
• Provide timely updates to stakeholders regarding asset availability and status.