IT Asset Technician

1.Be on duty during 5×8 working hours, able to respond to urgent requests after working hours or provide on-site support.

2.Strictly comply with asset management red lines and Alibaba’s integrity, compliance, and legal requirements, ensuring workflows are compliant and legal; no unauthorized coding, concealment, or violations.

3.Strictly follow asset SOP to perform warehouse access registration management and asset entry/exit registration management.

4.Be familiar with asset management tools and platforms; respond to and execute work orders in accordance with SLA requirements, ensuring SLA compliance rate and accuracy of asset information; possess ability to propose optimization suggestions for asset management and work order processes.

5.Be familiar with and comply with IDC environment and asset security management standards; strictly manage all aspects of asset storage, transportation, entry/exit, and decommissioning according to asset SOP; ensure assets are not damaged and data security is maintained; possess ability to propose optimization suggestions for environmental safety and asset safety control measures.

6.Execute full inventory of data center assets, ensuring consistency of asset location, SN, status, model, and record accuracy (100%); proficient in using asset management tools and related software for fast data retrieval, analysis, and abnormal data extraction.

7.Familiar with asset management project management processes, with basic capabilities in risk control, progress control, and project acceptance during project implementation, as well as the ability to empower teams and improve efficiency.

Job Requirement:

1.Associate degree or above, preferably in IT-related fields, with prior IT asset management experience preferred.

2.Familiarity with common data center equipment is preferred, such as switches, servers, and common accessories and consumables like optical modules, boards, and fiber optic cables; experience in warehouse management is required; familiarity with warehouse environment requirements and dust and moisture control measures is essential; proactive problem-solving skills are necessary, and a conceptual understanding of the lifecycle of IDC assets from warehousing to decommissioning is required.

3.Language requirements: English + Chinese

We provide:

1.Premier clients and projects: Serving global technology leaders, participating in high-standard data centre projects with significant industry influence.

2.Global Development Platform: Facilitating technical exchange and career advancement pathways to support worldwide career planning.

3.Technical Leadership and System Support: Leveraging the company's advanced technological expertise in data centres and global safety management systems to provide professional empowerment and resource support. We will provide the latest market technology training.

4. Competitive compensation and benefits: We offer competitive salaries, generous performance bonuses, and a comprehensive benefits system, ensuring your talents are duly rewarded.