IT Assistant

The Pneumoconiosis Compensation Fund Board (“PCFB”) is inviting eligible candidate to join our team for the exciting opportunity below:

IT Assistant

Key Responsibilities:

• Provide IT front-desk support to all internal users, troubleshooting daily operational issues regarding computer hardware, software, network connectivity, and meeting room audio-visual systems;
• Conduct routine health checks on IT facilities, executing data backup procedures, and implementing basic security patch management;
• Update and maintain an accurate inventory list of all IT hardware and software assets;
• Handle routine content updates and publishing for website, and assist in monitoring the performance of web hosting services;
• Assist in monitoring the daily service delivery of external IT vendors, and follow up on user feedback to maintain service quality;
• Assist in IT procurement exercises and perform routine administrative tasks;
• Perform other ad-hoc duties as assigned by supervisors.

Requirements:

• Diploma or above in Computer Science, Information Technology, or a related discipline;
• Minimum 3 years of experience in IT technical support, helpdesk operations, or basic systems administration;
• Experience in supporting meeting room AV systems, online video-conferencing solutions, and desktop operating systems;
• Familiarity with Microsoft Windows Server environment, including Active Directory (AD), Group Policy, and basic file server permissions;
• Knowledge of basic virtualisation concepts;
• Professional qualifications such as Microsoft Certified Solutions Associate (MCSA) or ITIL Foundation will be an added advantage;
• Good communication skills in both Cantonese and English;
• Meticulous and responsible, with a strong service-oriented mindset;
• Ability to work independently and as part of a team.

Applicants should send a covering letter and detailed curriculum vitae, with present/last, expected salary and date of availability by email to [email protected] or by post in an envelope marked “Confidential” to Human Resources and Administration Manager, Pneumoconiosis Compensation Fund Board, 15/F., Nam Wo Hong Building, 148 Wing Lok St, Sheung Wan, Hong Kong at or before5 pm on 20 August2026.

All applications will be handled in strictest confidence and information collected will be used for recruitment purpose only. The personal data of unsuccessful candidates collected for this recruitment exercise will be kept for 24 months from its completion and thereafter destroyed.

More information of the Board can be obtained through our website: www.pcfb.org.hk.