IT ASSISTANT

About the role

Provide technical support to staff for computers, laptops, printers, network and other IT equipment. Troubleshoot hardware, software, internet, Wi-Fi and basic networking issues. Install, configure and maintain computers, laptops, printers and other IT equipment.

Key responsibilities

• Provide technical support to staff for computers, laptops, printers, network and other IT equipment.
• Troubleshoot hardware, software, internet, Wi-Fi and basic networking issues.
• Install, configure and maintain computers, laptops, printers and other IT equipment.
• Assist with CCTV, access door systems, attendance systems and other IT-related systems.
• Manage basic user accounts, email accounts, passwords and system access.
• Perform regular IT equipment inspection, maintenance and troubleshooting.
• Maintain IT asset and equipment records.
• Liaise with IT vendors for repair, installation and maintenance when required.
• Provide basic guidance and support to staff on IT systems and software.
• Assist with IT setup and technical support at different branches, offices or project sites.

About you

• Active, hardworking and responsible in carrying out assigned duties.
• Able to work well with others and cooperate effectively as part of a team.
• Able to listen to and follow instructions from superior and management.
• Good attitude, disciplined and willing to learn new skills.
• Good problem-solving and communication skills.
• Able to work independently when required.
• Willingness to travel to branches, offices or project sites is compulsory.
• Able to work outside the office or attend to urgent IT issues when required.
• Possess a valid driving licence is a must.