IT Assistant

IT Assistant – Job Description

Job Title: IT Assistant
Location: Dubai, UAE
Department: IT / Administration
Reporting To: IT Manager / Management

Job Summary:
We are looking for an IT Assistant to provide day-to-day technical support to employees and assist with the maintenance of the company’s IT systems, hardware, software, and network.

Key Responsibilities:

• Provide basic IT support to employees for computers, laptops, printers, and other devices.
• Install, configure, and troubleshoot hardware and software.
• Set up computers, email accounts, user accounts, and other IT equipment for new employees.
• Troubleshoot network, Wi-Fi, internet, and connectivity issues.
• Maintain and update IT equipment and software records.
• Assist with CCTV, access control, biometric attendance, and other IT-related systems.
• Monitor regular backups and assist with data recovery when required.
• Coordinate with external IT service providers when necessary.
• Maintain IT inventory and ensure proper allocation of equipment.
• Support Microsoft Office, Windows, email, and other business applications.
• Ensure basic IT security and confidentiality of company data.
• Perform any other IT-related duties assigned by management.

Requirements:

• Diploma or Bachelor’s degree in IT, Computer Science, or a related field.
• 1–3 years of experience in IT support or a similar role.
• Good knowledge of Windows, Microsoft Office, networking, printers, and computer troubleshooting.
• Knowledge of CCTV, biometric systems, and basic network configuration is an advantage.
• Good communication and problem-solving skills.
• UAE experience is preferred.

Pay: AED3,000.00 - AED3,500.00 per month

Work Location: Hybrid remote in Dubai