IT Assistant

About the role

Provide basic IT support to employees for computer hardware, software and system-related issues. Install, configure and maintain computers, printers and other office IT equipment.

Key responsibilities

• Provide basic IT support to employees for computer hardware, software and system-related issues
• Install, configure and maintain computers, printers and other office IT equipment
• Assist with software installation, system updates and basic troubleshooting
• Monitor computer systems and ensure office IT equipment operates properly
• Assist in setting up user accounts, email accounts and access permissions
• Troubleshoot basic network connectivity and peripheral device issues
• Maintain IT equipment records, software licences and technical documentation
• Coordinate with external IT vendors or service providers when necessary
• Assist with data backup, system maintenance and basic IT security procedures
• Perform other IT-related duties as assigned by the supervisor

About you

• Minimum Nitec, Diploma or equivalent qualification in Information Technology, Computer Science or a related field
• Basic knowledge of computer hardware, software and operating systems
• Familiarity with Windows, Microsoft Office and common office applications
• Good troubleshooting and problem-solving skills
• Able to communicate effectively and provide technical assistance to colleagues
• Responsible, organised and willing to learn
• Previous IT support experience is an advantage
• Fresh graduates with relevant knowledge are welcome to apply

Benefits

• Competitive salary based on qualifications and experience
• Supportive working environment
• Opportunities to develop IT skills
• Stable full-time employment