IT Assistant

Chatrabhuj Narsee School is looking for IT Assistant to join our dynamic team and embark on a rewarding career journey
As an IT Assistant, you will play a crucial role in supporting the organization's IT infrastructure and ensuring the smooth operation of day-to-day IT activities

Your responsibilities will include providing technical assistance, troubleshooting issues, and assisting in the maintenance of IT systems

User Support:Provide first-level technical support to end-users, addressing hardware and software issues promptly

Assist users with login, password resets, and basic IT troubleshooting

Hardware Maintenance:Assist in the installation, configuration, and maintenance of computer hardware, including desktops, laptops, printers, and other peripherals

Conduct routine checks to ensure hardware functionality

Software Support:Install, configure, and update software applications

Troubleshoot and resolve software-related issues reported by users

Network Assistance:Assist in the configuration and maintenance of local area networks (LANs)

Troubleshoot basic network connectivity issues

Documentation:Maintain accurate records of IT equipment, software licenses, and user accounts

Document troubleshooting procedures and solutions for future reference

IT Security:Assist in implementing and maintaining IT security measures, including antivirus software and firewall configurations

Monitor for and report any security-related incidents

Procurement Support:Assist in the procurement of IT hardware and software

Coordinate with vendors for the timely delivery of IT equipment

Meeting Support:Provide technical support for meetings, including setting up audio-visual equipment and troubleshooting technical issues