IT Assistant Supervisor

IT Operations Support

• Assist in supervising daily IT operations.
• Ensure timely resolution of technical issues.
• Monitor system performance and network availability.
• Provide escalation support for complex technical problems.

Team Coordination

• Guide and support IT staff in troubleshooting tasks.
• Assign daily tasks and monitor progress.
• Ensure compliance with IT policies and procedures.
• Provide training and mentoring to junior IT personnel.

Network & Infrastructure Management

• Assist in managing LAN/WAN, firewall, switches, and routers.
• Monitor remote access systems.
• Maintain internet connectivity and internal production networks.
• Support server maintenance and system updates.

Server & System Administration

• Manage user accounts, access rights, and Active Directory.
• Oversee system backups and recovery processes.
• Monitor server performance and storage capacity.
• Support virtualization platforms and system upgrades.

IT Security & Risk Control

• Assist in implementing IT security policies.
• Monitor firewall logs and endpoint protection.
• Identify potential risks and recommend improvements.
• Support compliance audits and documentation.

Project & Vendor Coordination

• Assist in IT infrastructure upgrades and system implementations.
• Coordinate with vendors and service providers.
• Prepare reports for management regarding IT performance and issues.
• Support budgeting and procurement of IT equipment.

Procurement

• Review specs and prices for IT related items
• Must review and renew IT-related licenses e.g. Autocad, Solidworks, Anydesk and Etc.

Reporting

• Responsible for making IT monthly report (Project summary and updates, IT security, and any incident related to IT).

Qualifications:

• Bachelor's degree in Information and Technology, Computer Science, or any related field.
• Minimum of 2 to 4 years hands-on experience on IT operations.
• Practical experience working with IT infrastructure, including system administration (Windows/Linux servers), network management (LAN/WAN), and security systems.
• Experience in managing databases, including performing backups, ensuring data integrity, and optimizing database performance.
• With wide experience in MES.

Pay: Php25,000.00 - Php36,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee
• Transportation service provided

Work Location: In person