SM Retail, Inc. - Corporate
IT Associate (SM Cebu)
10 days ago
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Important information
Contract type:
Permanent
Location:
Cebu City, 6000 Cebu, Philippines
Work mode:
Onsite
Published on:
12 October 2026
What they need
Job Responsibilities:
Assists in the installation and configuration of IT systems and devices such as Point-of-sales (POS) terminal, user workstation, servers, and CCTV camera.
Resolves tickets representing user-generated service requests or errors, within the approved Service Level Agreement (SLA).
Provides technical assistance to the end-users to maintain productivity.
Consults with users to determine appropriate hardware needs and makes recommendations.
Keeps up to date on technical and soft skills advancement by attending trainings and workshops.
Qualifications:
Degree holder of any computer-related course.
At least two-year relevant work experience.
Proficiency in installing and configuring CCTV systems, including cameras, cabling, and associated hardware.
Knowledge on POS systems is an advantage.
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