IT Associate (SM Legazpi)

Responsibilities:

• Assists in the installation and configuration of IT systems and devices such as Point-of-sales (POS) terminal, user workstation, servers, and CCTV camera.
• Resolves tickets representing user-generated service requests or errors, within the approved Service Level Agreement (SLA).
• Provides technical assistance to the end-users to maintain productivity.
• Consults with users to determine appropriate hardware needs and makes recommendations.
• Keeps up to date on technical and soft skills advancement by attending trainings and workshops.

Qualifications:

• Degree holder of any computer-related course.
• At least two-year relevant work experience.
• A process improvement mindset
• Proficiency in installing and configuring CCTV systems, including cameras, cabling, and associated hardware.
• Knowledge on POS systems is an advantage.

Job Type: Full-time

Application Question(s):

• How much is your expected salary?

Education:

• Bachelor's (Preferred)

Experience:

• Information Technology: 2 years (Preferred)

Work Location: In person