IT Asst.Manager

We are looking for a proactive, innovative individual with strong expertise in IT infrastructure, system development, and airline/ticketing technologies (GDS and reservation systems) to support the travel and tourism industry.

Key Responsibilities :

IT Strategy & Management

• Design and implement IT strategies aligned with business needs.
• Manage IT infrastructure, including networks, servers, data security, and cloud systems.
• Develop IT policies to ensure operational efficiency and data security.

System & Security Management

• Oversee and maintain GDS (Amadeus, Galileo, Sabre, Travelport, etc.) and airline/ticketing systems to ensure seamless integration and performance.
• Manage the operation of booking platforms, websites, mobile applications, and content management systems.
• Ensure cybersecurity measures are in place to protect company data and prevent cyber threats.
• Handle troubleshooting, maintenance, and system upgrades as needed.

Technology Development & Innovation

• Analyze business needs and propose technology-driven solutions to enhance customer experience.
• Manage software development or integration to support business operations, including CRM, ERP, Online Reservation Systems, and API integrations with Airlines and Travel Platforms.
• Optimize customer engagement through cutting-edge technology, such as AI, Data Analytics, and Cloud Computing.

Team & Vendor Management

• Lead and mentor the IT team to ensure effective performance.
• Coordinate with GDS Providers, Airline Partners, and Travel tech vendors for system integration and updates.
• Manage the IT budget and ensure technology investments add value to the business.

Qualifications :

• Bachelor’s degree in Information Technology, Information Systems, or a related field.
• Minimum 3 years of experience in IT management, preferably in the travel, airline, or e-commerce industry.
• Strong understanding of GDS systems (Amadeus, Galileo, Sabre, Travelport, etc.) and airline/ticketing technology.
• Experience in managing Online Booking Systems, CRM, ERP, or Travel Reservation Platforms.
• Strong knowledge of Network Systems, Cybersecurity, Cloud Computing, and API integrations.
• Excellent leadership and communication skills to work across departments and external partners.
• Ability to thrive in a fast-paced and dynamic environment.

If you are a forward-thinking IT professional with expertise in Travel Technology, GDS, and Reservation Systems, and want to be part of a leading tour & travel company in Indonesia, We want to meet you!