IT Business Analyst

IT Business Analyst

As one of New Zealand's largest retailers, with over 4000 staff nationwide, IT support is a vital discipline within Farmers.

We are seeking an experienced IT Business Analyst, with experience in project management, to join our PMO based in our National Support Office. You’ll lead business analysis and manage delivery across multiple IT and business transformation initiatives, bringing structure, momentum and clear direction in a busy environment.

What a day-to-day looks like:

• You’ll elicit, analyse and document business requirements
• Map processes and evaluate solution options to support informed decision-making
• Apply project management expertise to lead projects from the Initiation Phase through to project closure - planning and coordinating delivery, ensuring projects remain on track, within scope and budget
• Apply PMO governance and fit-for-purpose project delivery practices
• Build trusted relationships with business and technology stakeholders
• Provide clear reporting and actively manage risks, issues and dependencies

What you’ll bring:

• Experience in requirements elicitation and management, process mapping, gap analysis and solution evaluation within a busy, changing IT environment
• Strong project management experience delivering IT projects
• Holding a PMP or PRINCE2 qualification would be an advantage
• The ability to work independently, manage competing priorities and quickly build an understanding of complex systems, processes and stakeholder needs is essential
• Strong stakeholder management and communication skills, with the ability to communicate clearly with both business and technical audiences is essential.

Farmers staff enjoy:

• A competitive remuneration package
• Access to generous staff discounts and perks across the JPL group
• Opportunity to work with leading technology
• Discounted health insurance
• Support and encouragement to reach your personal and professional goals

This is a great opportunity to work for one of New Zealand's most loved department stores and make a real difference!

*Please note that we will be relocating to the new Support Office on Pitt Street in July 2027*