IT Channel Support Associates

Company Profile One of the largest BPO companies in the Philippines, delivering customer experience management, office support, and IT services.

Position: Channel Support Associates

Company Industry: Technology / IT (Hardware & Software)

Work Location: Taguig

Work Schedule: Shifting

Salary: Php 48,000 – 52,000 + Performance Incentives

Work Set Up: Hybrid

Job Requirements Minimum 1 year recent experience in B2B account management

Background in partnering with distributors/resellers in the Tech or IT industry

Vendor management experience

Preferably with at least 1 year BPO experience

Cybersecurity knowledge is an advantage

Job Responsibilities Manage vendor relationships and ensure smooth collaboration

Generate pipeline of potential clients and business opportunities

Negotiate effectively and identify gaps in processes or partnerships

Support account management activities with distributors and resellers

Provide timely reporting and updates to management

Recruitment Process

Initial Interview

2nd Interview

Hiring Manager Interview