IT经理

该职位来源于猎聘 工作目标 Objectives: The IT Manager oversees the organization’s IT infrastructure, ensuring reliability, security, and scalability in Shanghai. This role leads a team of IT professionals to support end-users, maintain systems, and align Global IT strategy with business goals. 工作任务 Tasks:

• Infrastructure Management
• Execute global infrastructure strategy locally: Implement and maintain global standards for networks, servers, cloud services, and endpoints within the local office
• Manage local data center/network closet operations, hardware lifecycle
• Ensure local infrastructure performance, security, and compliance meet global KPIs and local regulations
• Network & Security
• Administer LAN/WAN, VPN, firewalls, switches, routers, and wireless networks
• Implement and enforce cybersecurity policies, including patch management and vulnerability assessments
• Enforce M365 security (conditional access, DLP, email filtering) and broader cybersecurity policies
• Disaster Recovery & Business Continuity
• Maintain backup, redundancy, and failover systems
• Conduct regular disaster recovery drills and update recovery plans
• Stakeholder Management & Advocacy
• Understand local business requirements and challenges; effectively communicate these to the global IT team to influence strategy and solution design
• Manage local IT budgets and vendor relationships
• Facilitate communication and change management for global IT initiatives locally
• Prepare the necessary documentation for internal/external audit
• Application Administration & Support
• Development of the new technical applications and maintenance of existing applications
• Design necessary changes and system specifications aimed at satisfying the business and regulatory requirements – engage with outsourcing provider where needed
• Initiate process improvement implementations (standardization, automation & simplification) in non-ERP application landscape in coordination with stakeholders
• Support the company's digital transformation projects, driving the optimization and upgrading of business processes
• IT Helpdesk & End-User Support
• Oversee helpdesk operations, ensuring timely resolution
• Manage software administration, including user provisioning, licensing, security policies, and compliance
• Optimize end-user productivity tools 岗位要求 Requirements:
• Education: Bachelor’s degree in Computer Science, Information Technology, or related field
• 6+ years of progressive IT experience 3.
• Experience with Azure AD, Exchange Online, SharePoint, Teams. 4.
• Strong networking knowledge (TCP/IP, DNS, DHCP, VPN, firewalls, switching). 5.
• Experience with virtualization (VMware/Hyper-V) and backup solutions. 6.
• Experience with ITIL framework (Incident, Problem, Change Mgmt.). 7.
• Certifications: Cloud, CCNA/CCNP, CISSP, ITIL, PMP, VMware, or Microsoft certifications preferred.