IT Co-op

Role	Co-op Student Year 2 – IT
Reports To	IT SUPERVISOR
Location	Burnaby Head Office – On Site
Term	January 4 2027 – April 30, 2027
Hours	8.30am to 4.30pm (Monday to Friday)
Compensation	$19 - $22 per hour

Purpose and Job Summary

We are looking for a co-op student to join our team for a hands-on learning experience in a fast-paced food and beverage environment. In this role, you will support end-users and their technology tools, device management, user administration, cybersecurity activities, and it projects while developing practical technical and professional skills. You will work closely with the it team and employees across the organization to help resolve technology issues and improve day-to-day it services. Your contributions will help provide a secure, reliable, and positive technology experience for our employees.

things you will do…

• Drive excellent results focusing on accuracy and efficiency
• Create outstanding reports to help us understand the current state of finance
• Provide first-level technical support to employees by troubleshooting hardware, software, mobile device, and Microsoft 365 issues while developing strong problem-solving skills.
• Assist with the setup, deployment, inventory management, and maintenance of laptops, desktops, printers, mobile devices, and other IT equipment.
• Support user account administration, including onboarding and offboarding activities, password resets, and access requests.
• Learn and apply cybersecurity best practices by assisting with phishing awareness initiatives, endpoint protection activities, and IT security processes.
• Document support tickets, technical procedures, and solutions to improve knowledge sharing and service delivery efficiency.
• Collaborate with IT team members on technology projects, system upgrades, and continuous improvement initiatives while gaining exposure to enterprise IT environments.

Area of work	Examples of student responsibilities	Learning outcome
End****UserSupport	Respond to basic IT support requests, troubleshoot hardware and software issues, and assist users with Microsoft 365 applications.	Develop technical troubleshooting, customer service, and communication skills.
Device	Configure laptops, mobile devices, and peripherals; maintain IT inventory records and asset tracking systems.	Gain hands-on experience with device lifecycle management and enterprise IT operations.
User****Administration	Assist with account setup, password resets, access requests, and employee onboarding/offboarding activities.	Learn identity and access management processes and IT security best practices.
Cybersecurity****Support	Support security awareness initiatives, phishing campaigns, and endpoint security monitoring activities.	Build foundational cybersecurity knowledge and understand corporate security controls.
IT Project Support	Assist with planning, coordination, testing, documentation, and deployment activities for IT projects such as software implementations, hardware refreshes and management, infrastructure upgrades, and cybersecurity initiatives. Track project tasks, maintain project documentation, participate in meetings, and follow up on action items with team members and stakeholders.	Develop project coordination, organization, business communication, documentation, and collaboration skills while gaining exposure to real-world technology implementations and enterprise IT project management practices.

OTHER …

• Must be legally eligible to work in Canada for the duration of the co-op term.
• Must be enrolled in a co-op or work-integrated learning program.
• May be required to work on-site at [location] depending on business needs.
• May need to follow food safety, health and safety, hygiene, or site access standards.

Application details

• Please submit a resume and cover letter through the company ATS
• Application deadline: November 13, 2026
• Co-op term: 4 month term January 4, 2027 to April 30, 2027

We thank all applicants for their interest; only those selected will be contacted.