IT Concierge Support Engineer (Onsite)

IT Concierge Support Engineer (Onsite) – Leading Enterprise Organisation
URGENT Initial 8–12-month Contract opportunity (with likelihood to extend)
Open to either a full-time, 5-day work week or a part-time, 3-day work week
Sydney based (100% Onsite)
Ability to start Immediately

We are seeking a skilled IT Concierge Support Engineer (Onsite) to deliver exceptional, hands-on IT support, combining strong technical troubleshooting skills across Windows, Microsoft, Mac, and Apple environments with a friendly, professional, and customer-centric approach. This is an excellent opportunity for an IT graduate or early-career support professional who is passionate about technology, enjoys engaging with users face-to-face, and is committed to providing outstanding service and technical guidance.

Due to work rights requirements for this role, candidates must be Australian Citizen.

Key Responsibilities

• Provide friendly, professional, and hands-on IT support to on-site users.
• Troubleshoot and resolve hardware, software, and technical issues across Windows and Apple environments.
• Deliver high-quality customer experience through an engaging and approachable support style.
• Assist users with Microsoft, Mac, and Apple technologies.
• Provide guidance, technical advice, and basic IT education to users.
• Continuously develop technical knowledge and stay up to date with new technologies.

Key Requirements

• Entry-level position requiring a maximum of 1–4 years of experience in on-site IT support
• Strong customer service skills with an engaging, bubbly and outgoing personality
• Solid technical troubleshooting and problem-solving abilities
• Strong support knowledge of Windows, Microsoft, and/or Mac and Apple technologies
• Relevant IT degree or recent graduate.

For further information or a confidential discussion, please contact Gian Guanzon via [email protected] quoting reference 271836.

To apply, please click the Apply Nowbutton.

Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.