IT Coordinator

Responsibilities:

• Preparation and coordination of IT Engineers schedules for on-site/ outsource/ inhouse projects & backfills purpose on daily basis.
• Manage interns' schedules for deployment.
• Liaising with Sales Department & IT Department closely on after-sales matters.
• Good communication skills with customer service attitude.
• Handle incoming calls and enquires from corporate customers.
• Answer email correspondence in a prompt and efficient manner.
• Maintain service items inventory control.
• Maintain proper records for billing purpose.
• Maintain neat and timely update on the service form inputs to our system
• Any ad hoc requirements by the Manager.

Requirements:

• Minimum Diploma in Business Administration or related studies, preferably with IT knowledge.
• Able to work independently and in a fast-paced environment.
• Customer oriented and able to liaise with different stakeholders.
• Proficient in MS Words/Excel.